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What is SendUsReviews?

SendUsReviews offers platforms designed for managing customer satisfaction, specifically tailored for small to medium-sized businesses that rely on appointments. Our service enhances customer satisfaction and boosts Google review profiles by utilizing SMS surveys sent after appointments.

What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

Media

Media

No images available

Integrations Supported

Google Business Profile

Integrations Supported

API Availability

API Availability

Pricing Information

$99/month for 15 appointments
$99/month for 15 appointments per day

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

SendUsReviews

Date Founded

2022

Company Location

United States

Company Website

sendusreviews.com

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring

Review Management

Negative Feedback Management
Response Management
Review Monitoring

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

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