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What is Sensorpro?

This platform stands out by offering completely free access for up to 500 contacts, with no restrictions on features or support, and includes a user-friendly Drag & Drop email designer that boasts over 70 customizable design blocks. Each user account is provisioned with ready-made email templates, 1,000 email credits, and 10 SMS credits, which are ideal for effective communication strategies. Unlike rivals such as Klaviyo, Mailchimp, and Sendgrid, our sending servers are located within the EU, safeguarding your data within European jurisdiction. You also have the ability to add a "Do Not Track" option in your sign-up forms, ensuring user privacy is prioritized. By promoting Sensorpro, you can generate lifetime revenue, as the platform is equipped with all the essential tools needed for managing an agency account effectively. Whether catering to small businesses or overseeing high email volumes, our independent infrastructure can scale up to handle as many as 1 million emails each day without dependence on third-party services like Amazon or Sendgrid, offering both reliability and adaptability for all users. In addition, our unwavering commitment to top-notch customer support guarantees that users receive assistance throughout their entire journey. This dedication to service ensures that every interaction with the platform is a positive and productive one.

What is Delighted?

Delighted offers a comprehensive solution for enhancing customer experience, catering to both rapidly growing firms and well-established corporations like Allbirds, Instacart, Invision, Opentable, and Affirm, by enabling them to boost customer loyalty through effective feedback mechanisms. Feedback from customers can be seamlessly integrated into your business strategy in a matter of minutes rather than taking weeks. You can effortlessly tailor NPS, CSAT, and CES survey templates using Delighted. Surveys can be dispatched directly to customers through various channels, including email, SMS, in-app notifications, or via a link. Additionally, the platform allows for quick integrations, enabling you to set up surveys and incorporate real-time feedback into your existing systems like Slack, Salesforce, Shopify, Stripe, Hubspot, and many others. Utilize AI-driven survey text analysis along with pre-made reports to identify trends that require urgent attention. Furthermore, you can receive immediate notifications and customizable email digests by department, ensuring that crucial feedback reaches the appropriate team members who can implement necessary changes. This streamlined approach not only enhances customer engagement but also empowers businesses to act swiftly on valuable insights.

Media

Media

Integrations Supported

KonnectzIT
Shopify
5X
Aleph
BigCommerce
CorralData
Flatly
Freshsuccess
Groove
HSI Donesafe
Help Scout
HubSpot CRM
HubSpot Service Hub
Integry
Intercom
Mailchimp
Numerics
Pandium
Quickwork
Salesforce Commerce Cloud

Integrations Supported

KonnectzIT
Shopify
5X
Aleph
BigCommerce
CorralData
Flatly
Freshsuccess
Groove
HSI Donesafe
Help Scout
HubSpot CRM
HubSpot Service Hub
Integry
Intercom
Mailchimp
Numerics
Pandium
Quickwork
Salesforce Commerce Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sensorpro

Date Founded

2001

Company Location

Ireland

Company Website

sensorpro.eu

Company Facts

Organization Name

Delighted

Date Founded

2013

Company Location

United States

Company Website

delighted.com

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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