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What is Sentics Customer Care?

At Sentics Customer Care, we understand that having happy customers is crucial for your business's growth and sustainability. Customers want to connect with you whenever they need assistance, which is why we promise to provide a warm, professional, and prompt response to their inquiries, making sure they feel appreciated and at ease. This approach allows you to focus on the aspects of your enterprise where you can deliver the greatest impact. Whether you need us to oversee all incoming calls or are looking to bolster your existing team, we offer a range of services tailored to meet your unique needs. If you're exhausted from spending too much time on phone calls but still want to engage potential clients, our affordable virtual receptionist and assistant solutions are ideal for small businesses, with a dedicated team ready to handle your customer calls and questions proficiently. By utilizing our services, you can regain valuable time to concentrate on expanding your business while we expertly manage your customer interactions, ensuring no opportunity slips through the cracks. Let us take the burden off your shoulders, so you can thrive in your core business activities.

What is AnswerForce?

AnswerForce serves as your reliable voice whenever you require assistance, enabling your business to thrive by managing every incoming call with a blend of professionalism, charm, and efficiency. Our virtual receptionists are on standby around the clock, which allows you to prioritize what truly matters: your customers. Even when you're unavailable, our team is ready to answer your calls, providing you with comprehensive reports that contain essential insights. Each caller will be warmly greeted by our approachable receptionists, who can seamlessly connect you or your team based on your specific call handling preferences. In addition, our proficient receptionists will take care of scheduling appointments and sending timely reminders as needed. With the expert assistance of AnswerForce, you can effectively capture and qualify leads, freeing you to concentrate on expanding your business. Plus, our bilingual answering service ensures that a caring and professional voice reaches a broader audience, enhancing customer satisfaction and engagement. This multifaceted support not only boosts your operational efficiency but also enhances your brand's reputation in the marketplace.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise PSA
Encircle
Freshdesk
Google Analytics
Google Calendar
Google Sheets
Google Voice
HubSpot CRM
HubSpot Sales Hub
Keap
Pipedrive
QuickBooks Online
ServiceTrade
Setmore
Slack
Thryv
Zapier
Zendesk
Zoho Analytics

Integrations Supported

Autotask PSA
ConnectWise PSA
Encircle
Freshdesk
Google Analytics
Google Calendar
Google Sheets
Google Voice
HubSpot CRM
HubSpot Sales Hub
Keap
Pipedrive
QuickBooks Online
ServiceTrade
Setmore
Slack
Thryv
Zapier
Zendesk
Zoho Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

$24.56 per month
Free Trial Offered?
Free Version

Pricing Information

$279 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sentics Customer Care

Company Location

United Kingdom

Company Website

senticscustomercare.com

Company Facts

Organization Name

AnswerForce

Company Location

United States

Company Website

www.answerforce.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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