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What is Sentics Customer Care?

At Sentics Customer Care, we understand that having happy customers is crucial for your business's growth and sustainability. Customers want to connect with you whenever they need assistance, which is why we promise to provide a warm, professional, and prompt response to their inquiries, making sure they feel appreciated and at ease. This approach allows you to focus on the aspects of your enterprise where you can deliver the greatest impact. Whether you need us to oversee all incoming calls or are looking to bolster your existing team, we offer a range of services tailored to meet your unique needs. If you're exhausted from spending too much time on phone calls but still want to engage potential clients, our affordable virtual receptionist and assistant solutions are ideal for small businesses, with a dedicated team ready to handle your customer calls and questions proficiently. By utilizing our services, you can regain valuable time to concentrate on expanding your business while we expertly manage your customer interactions, ensuring no opportunity slips through the cracks. Let us take the burden off your shoulders, so you can thrive in your core business activities.

What is Hit Rate?

Our dedicated and experienced team is ready to help you grow your business by providing a thorough virtual receptionist service tailored to your needs. With access to skilled staff, cutting-edge technology, and efficient procedures, we effortlessly integrate these elements to handle your customer interactions and bolster your operations. Research indicates that an outstanding telephone answering service significantly increases customer purchasing behavior, and we leverage our wealth of experience to create a system that not only fulfills but surpasses your business goals. By taking a compassionate approach, we actively engage with your customers, fostering lasting relationships with your brand. Available 24/7, we serve as the reliable backbone your business needs, guaranteeing that your clients always receive timely assistance, no matter when or where they reach out. Moreover, our team is highly trained to quickly resolve customer inquiries while effectively managing their ongoing responsibilities, ensuring that every aspect of your business runs smoothly. This commitment to excellence positions your company for sustained success and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$24.56 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sentics Customer Care

Company Location

United Kingdom

Company Website

senticscustomercare.com

Company Facts

Organization Name

Hit Rate Solutions

Date Founded

2008

Company Location

United States

Company Website

hitratesolutions.com/virtual-receptionist/

Categories and Features

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