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What is SeoSamba Marketing Operating System (MOS)?

SeoSamba's Marketing Operating System (MOS) is a cloud-based marketing solution tailored for both small enterprises and larger, multi-location businesses. This comprehensive system encompasses a variety of effective tools designed to establish a robust and straightforward online presence. Users can take advantage of numerous functionalities, including SEO tools, platforms for Google and Facebook reviews, email marketing capabilities, and social media marketing resources, all complemented by a mobile application, VoIP services, call tracking features, and text messaging tools. Additionally, SeoSamba MOS integrates flawlessly with SeoToaster Ultimate CRM, enhancing user experience. It also provides two mobile companion applications, one for social media and another for managing leads and CRM, allowing for business oversight on the go. Moreover, solution providers have the option to private-label the SeoSamba MOS, offering tailored solutions to their clients.

What is Merchant Centric?

Analyze the insights gathered from customer reviews that positively impact sales, and engage with clients on the platforms where they are most active. Discover the valuable elements hidden within customer feedback data to identify the crucial factors that boost revenue for your business. Obtain actionable insights that will enable you to surpass both national and local competitors in your industry. By investigating the strategies of high-performing companies nationwide, you can implement best practices that align with their success. Research indicates that extended wait times for food after ordering significantly harm revenue compared to top competitors. Evaluate your food delivery processes to guarantee that your kitchen staff and servers are adequately trained. Highlight the components of customer feedback that have a direct correlation with your sales outcomes. Ensure that all levels of management are aware of their performance metrics across regional, district, and individual locations. Monitor business performance by identifying operational and staffing hurdles, while also reviewing feedback for all your establishments from a unified platform. Furthermore, synchronize customer feedback from your website with insights from social media to boost overall customer satisfaction and drive improvements. This holistic strategy will not only optimize your operations but also cultivate a deeper relationship with your customers, ultimately leading to sustained growth. By continuously refining these processes, you can enhance your business's resilience in a competitive market.

Media

Media

Integrations Supported

Facebook
Google
Apple Maps
Bing
Constant Contact
Demandforce
DoorDash
Facebook Ads
Foursquare
Google Ads
Google Assistant
Google Maps
Grubhub
Keap
LinkedIn
Punchh
SeoToaster Ultimate CRM
Siri
Tripadvisor
Zapier

Integrations Supported

Facebook
Google
Apple Maps
Bing
Constant Contact
Demandforce
DoorDash
Facebook Ads
Foursquare
Google Ads
Google Assistant
Google Maps
Grubhub
Keap
LinkedIn
Punchh
SeoToaster Ultimate CRM
Siri
Tripadvisor
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month
Free Trial Offered?
Free Version

Pricing Information

$49.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SeoSamba

Date Founded

2008

Company Location

United States

Company Website

www.seosamba.com

Company Facts

Organization Name

Merchant Centric

Company Location

United States

Company Website

www.merchantcentric.com

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Public Relations

Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder

Real Estate Marketing

Advertising Management
CMA
CRM
Contact Management
Email Marketing
Lead Generation
Listing Management / IDX
Presentation
Reporting / Analytics
SEO
SMS Marketing
Social Media Marketing
Virtual Tour
Website Builder

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

SEO

A/B Testing
Artificial Intelligence (AI)
Auditing
Competitor Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Keyword Tracking
Link Management
Localization
Mobile Search Tracking
Rank Tracking
Revenue Management
User Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Website Optimization Tools

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Reference Management

Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Search

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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