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What is Sequence?

Introducing an innovative fin-stack specifically designed for hypergrowth, aimed at equipping your entire team with a streamlined approach to billing and collections, among other features. Customize your billing strategy for each client, whether you prefer one-off charges, recurring fees, consumption-based billing, or a combination of methods. Select from various pricing structures, including tiered, volume-based, or flat-rate options, while effortlessly overseeing and managing all plans, payments, and accounts through a central, user-friendly dashboard. The intuitive, spreadsheet-like interface simplifies the creation of complex billing plans, making the process more accessible. As your business grows, let your payment processes evolve to facilitate your expansion rather than impede it. Enjoy rapid transactions via invoices or direct debit options, ensuring that your billing and payment systems are operational on your Sequence dashboard in just minutes, not months. Eliminate cumbersome manual billing tasks through Sequence's seamless integration with your CRM, Xero, and ERP, which helps to speed up your payment cycles. Optimize bank transfers and direct debits while managing your payment collections programmatically, and effortlessly integrate pay-ins and payouts using Sequence's easy-to-use API and wallets. Furthermore, provide a customer-friendly portal that allows clients to easily access product usage data, invoices, and payment histories, enhancing their overall experience. In summary, Sequence is dedicated to transforming your financial operations into a smoother and more efficient experience than it has ever been. With these tools at your disposal, your team will be empowered to focus on growth and innovation.

What is ICS Flow?

An all-encompassing platform that combines CRM, VoIP, payment systems, workflow management, scheduling, and various communication tools is designed for a multitude of uses, such as sales, marketing, customer service, debt collection, appointment scheduling, and business process outsourcing. This solution enables the creation of a customer-centric business model that effectively connects sales initiatives with customer support, fostering improved satisfaction among clients. By offering a clear overview of the sales pipeline, it deepens your insights into the processes that drive business achievements. Our support in automating the billing procedures transforms how you perceive debit orders, featuring elements like automated debit order collections and instant payment request links. Moreover, users benefit from alerts regarding returned debit orders, expedited credit services, verification of banking and account information, and automated notifications through both email and SMS. Centralizing all communication ensures that you can monitor every interaction from a single dashboard, which streamlines message dispatch at any point in the workflow. This comprehensive solution not only simplifies operations but also boosts efficiency at every customer interaction, leading to a more cohesive operational strategy. By integrating these elements, businesses can significantly enhance their overall performance.

Media

Media

Integrations Supported

Deliveroo
Jeeves
Microsoft Excel
Omnipresent
Reachdesk
Snyk

Integrations Supported

Deliveroo
Jeeves
Microsoft Excel
Omnipresent
Reachdesk
Snyk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sequence

Company Location

United States

Company Website

www.sequencehq.com

Company Facts

Organization Name

ICS Flow

Date Founded

2002

Company Location

South Africa

Company Website

icsflow.com

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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