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What is Serinus?

Serinus provides a reliable and user-friendly solution for managing alarms and crises, effectively using every available communication channel to share information and alerts. Being equipped for emergencies is vital, and Serinus has been meticulously crafted to address this requirement. Whether faced with a lightning strike impacting the data center, regional flooding, or a production line crisis, Serinus instantly informs users about specific incidents and the actions they should take. The platform's extensive features enable seamless communication across multiple media and platforms among all essential participants, guaranteeing quick information exchange among teams. With Serinus, connecting with everyone is effortless, as it supports targeted alerts through a variety of communication methods. Alerts can be sent out via voice calls, mobile applications, SMS, or email, with the flexibility to schedule multimedia notifications in advance or trigger them spontaneously. Additionally, Serinus is built for easy integration with numerous interfaces, third-party systems, assets, and contacts, enhancing its adaptability for crisis management. This comprehensive approach ensures that organizations remain connected and poised to respond effectively during emergencies. By utilizing Serinus, teams are not just notified; they are empowered to act promptly and efficiently when every second counts.

What is AlertFind?

Enterprise notification systems facilitate quick communication of vital information, track responses, and prioritize employee safety. AlertFind, provided by Aurea Messaging Solutions, equips organizations with crucial communication tools for emergencies and unforeseen disruptions. Notifications can be sent to employees through multiple channels, including email, landlines, mobile devices, and text messages, which enables rapid responses from staff. Our extensive collection of free API connectors simplifies the integration with various data sources within your organization. The distinctive platform of AlertFind ensures smooth integration with HR databases such as Workday, Peoplesoft, Active Directory, among others. The newly revamped user interface (UI) of AlertFind significantly enhances the web-based experience, providing greater convenience. Users will experience improved speed thanks to a more streamlined and lightweight system, coupled with enhanced compatibility and security throughout emergency alert protocols. This comprehensive approach guarantees that organizations communicate effectively while fostering a strong sense of trust and reliability during critical situations, ultimately enhancing overall responsiveness and preparedness.

Media

Media

Integrations Supported

Active Directory
Freshdesk
Oracle PeopleSoft
SAP Business One
ServiceNow
SmartForm
Workday HCM
Zendesk

Integrations Supported

Active Directory
Freshdesk
Oracle PeopleSoft
SAP Business One
ServiceNow
SmartForm
Workday HCM
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Serinus

Company Location

Germany

Company Website

serinus.de/

Company Facts

Organization Name

Aurea

Date Founded

2012

Company Location

United States

Company Website

www.aurea.com/library/alertfind/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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