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What is ServeManager?

Effectively oversee service tasks, keep clients updated, produce documentation, enable online payments, and much more. Start by initiating a new job and entering the required details, which will automatically synchronize across various job stages. Preserve your attempts and specific service information while choosing which events you want to share with the client. The job and service details will be displayed according to the template you select. Once you review or modify the information, you can print and sign the necessary documents. Track your services from inception to conclusion, entering data just once to conserve time, as information seamlessly transitions throughout each service's lifecycle. Additionally, you can send email notifications or invite clients to set up a complimentary account, allowing them to submit services, upload files, and monitor their progress independently. Streamline your payment collection by allowing clients to pay directly from the invoice online, minimizing the time and effort spent on collecting payments. By integrating GPS data into your services, you enhance transparency, catering to clients who increasingly demand this information, especially as it is mandatory in certain legal cases. This streamlined approach not only elevates client satisfaction but also creates a more structured and efficient workflow. With these tools at your disposal, you can focus on delivering exceptional service while automating routine tasks.

What is WorkWave ServMan?

WorkWave ServMan is a dedicated enterprise resource planning (ERP) solution crafted specifically for organizations within the field service industry. This software is engineered to meet your current requirements while remaining flexible enough to evolve as your goals and needs shift over time. With both desktop and mobile applications available, ServMan ensures that access is granted wherever and whenever it is essential. It enhances marketing initiatives with a suite of sales tools, including intuitive quoting and proposal capabilities that help establish connections with potential clients, ultimately shortening the sales cycle and boosting revenue potential. Additionally, ServMan integrates a customer relationship management (CRM) system that improves client interactions, allowing you to effectively address their individual preferences. This capability not only supports the acquisition of new clients but also guarantees that current clients receive excellent service. Moreover, automated client communications keep your customers updated while enabling your team to conserve valuable time and resources. By utilizing these functionalities, companies can greatly optimize their workflows and elevate overall customer satisfaction, fostering long-term relationships that are crucial for business growth. By continually adapting to the evolving landscape of the field service sector, ServMan positions businesses for sustained success.

Media

Media

Integrations Supported

AWeber
Asana
Box
Gmail
Google Calendar
Google Docs
Google Forms
Mailchimp
Mailgun
Microsoft 365
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
Salesforce Marketing Cloud Account Engagement
SendGrid
Trello
Wufoo
Xero
Zapier
Zoho CRM

Integrations Supported

AWeber
Asana
Box
Gmail
Google Calendar
Google Docs
Google Forms
Mailchimp
Mailgun
Microsoft 365
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
Salesforce Marketing Cloud Account Engagement
SendGrid
Trello
Wufoo
Xero
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServeManager

Date Founded

2010

Company Location

United States

Company Website

www.servemanager.com

Company Facts

Organization Name

WorkWave

Date Founded

2001

Company Location

United States

Company Website

www.workwave.com/servman/

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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