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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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ULTATELUltatel stands out as a prominent leader in the field of business communications. By leveraging advanced cloud VoIP technology, we empower businesses to enhance their productivity and maintain seamless connections with their customers, no matter their location. Our offerings are designed to be fully customizable and scalable, featuring unlimited Calling, SMS, Fax, Chat, Video, and over 40 Advanced Features to meet diverse needs. One of the most appealing aspects of our service is our commitment to Transparency in Pricing; you won’t encounter any hidden fees or unexpected charges, ensuring that what you see is indeed what you pay, unlike some competitors. As a recognized Gartner Category Leader and G2 High Performer, Ultatel is dedicated to delivering a cohesive communications platform that evolves alongside your company's requirements. Our innovative FlexScale technology allows you to adjust your service capacity effortlessly and immediately, without any interruptions or penalties. In addition, our award-winning Customer Support team is available around the clock, every day of the year. With an impressive 94% first-contact resolution rate, you can trust that you’ll receive exceptional assistance whenever you need it. Don't hesitate to reach out to us today to arrange your discovery call or demo, and experience how Ultatel can transform your business communications! Your satisfaction is our priority, and we look forward to partnering with you for success.
What is Servetel?
Servetel provides an all-encompassing cloud suite featuring exceptional solutions like number masking, toll-free and virtual numbers, intelligent IVR, OTP verification, and voice broadcasting, among other services. Elevate your brand image while offering customers complimentary calling options. Our cost-effective mobile numbers are specifically designed for businesses, facilitating smooth and effective campaign tracking. The Interactive Voice Response system reduces the dependence on human operators by efficiently handling incoming calls. You can initiate various missed call campaigns to engage with your audience without incurring any costs. Effortlessly deliver voice messages to a large audience with remarkable efficiency. Servetel's interface is crafted to be intuitive, enabling you to oversee live agents and assess campaign performance across various departments with ease. With its straightforward menu, no prior training is necessary; simply set it up, and you’re good to go. Furthermore, this powerful dashboard equips you to make well-informed choices based on up-to-the-minute analytics, ultimately enhancing your operational strategies. By utilizing Servetel’s tools, you ensure that your communication processes are streamlined and effective, giving your business a competitive edge.
What is ATLAS?
**CallAtlas.io: Transforming the Landscape of Call Tracking Solutions**
CallAtlas.io represents an innovative approach to call tracking software, equipping businesses with essential tools for efficiently handling their incoming calls. Among its standout features are local and toll-free phone numbers across various countries, a paper call network, capabilities for call recording, and advanced call routing, making it an indispensable choice for organizations aiming to enhance their call management operations.
**Highlighted Features:**
- **Global Local and Toll-Free Number Options:** CallAtlas.io provides a diverse selection of local and toll-free phone numbers from numerous countries, which empowers businesses to create a local footprint in different regions. This functionality not only facilitates expansion but also helps attract a broader customer base on a global scale.
- **Innovative Paper Call Network:** The platform’s paper call network enables businesses to generate leads through traditional print advertising. By connecting distinct phone numbers to specific advertisements, companies can monitor the success of their print initiatives and adjust their marketing tactics accordingly.
- **Comprehensive Call Recording:** With the call recording feature offered by CallAtlas.io, businesses can capture their incoming calls, which can be utilized for quality control and staff training, ensuring continuous improvement in customer interaction.
The combination of these features positions CallAtlas.io as an essential tool for businesses seeking to optimize their communication strategies and drive growth.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49.99/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Servetel
Company Location
India
Company Website
www.servetel.in/
Company Facts
Organization Name
The Telephony Co.
Date Founded
2024
Company Location
United States
Company Website
callatlas.io
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking