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What is Service Geeni?

Service Geeni is an asset-centric service management solution designed to overcome the constraints of traditional platforms that focus on jobs rather than the assets themselves. Asset-heavy organisations responsible for industrial machinery, vehicle fleets, and critical infrastructure use Service Geeni’s asset-first SaaS platform to bring engineers, assets, and operational data together in one connected environment. By organising service activity, parts usage, and maintenance history around each asset, the platform delivers clear, end-to-end visibility. Engineers are empowered with the information, schedules, and tools required to resolve issues first time. Automated and optimised service workflows reduce manual administration while improving overall efficiency. Live operational insights help anticipate failures, minimise downtime, and enhance asset performance. Built for complex, high-value service operations, Service Geeni integrates easily with existing systems, offering a unified view of service management from planned maintenance through to reactive work.

What is Aspen InfoPlus?

Streamlining access to and distribution of data in tailored record formats empowers organizations to make informed, data-driven choices that enhance their production workflows. The incorporation of real-time computational engines supports oversight and performance analysis across the organization, with the goal of reducing operational expenses. By establishing enhanced work methodologies within a flexible, secure framework, a variety of users can engage in enterprise-wide benchmarking. This approach not only accelerates cycle times but also allows for a focused examination of key problem areas by correlating performance metrics, downtime, and product quality with equipment functionality. Centralized monitoring of performance is crucial in this context. It enables the ongoing observation of vital metrics and the prioritization of significant alerts, delivering immediate insights into asset performance organization-wide. Through the enhancement of Overall Equipment Effectiveness (OEE), businesses can increase uptime, efficiency, and utilization, gaining better visibility into equipment availability, performance, and quality, and thereby concentrating efforts on high-value areas. Consequently, organizations are positioned to implement meaningful enhancements in their operational strategies that lead to greater competitiveness in the market. This comprehensive approach can transform how organizations operate and succeed in their respective industries.

Media

Media

Integrations Supported

HighByte Intelligence Hub
Jitterbit
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Oracle Cloud Infrastructure
PARCview
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Salesforce
Seeq
TrendMiner
Xero
Zoho CRM
cBLISS
iplicit

Integrations Supported

HighByte Intelligence Hub
Jitterbit
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Oracle Cloud Infrastructure
PARCview
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Salesforce
Seeq
TrendMiner
Xero
Zoho CRM
cBLISS
iplicit

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Geeni

Date Founded

1986

Company Location

United Kingdom

Company Website

servicegeeni.com

Company Facts

Organization Name

Aspen Technology

Date Founded

1981

Company Location

United States

Company Website

www.aspentech.com/en/products/msc/aspen-infoplus21

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Oil and Gas

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

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