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What is Service Geeni?
Service Geeni is an asset-centric service management solution designed to overcome the constraints of traditional platforms that focus on jobs rather than the assets themselves. Asset-heavy organisations responsible for industrial machinery, vehicle fleets, and critical infrastructure use Service Geeni’s asset-first SaaS platform to bring engineers, assets, and operational data together in one connected environment. By organising service activity, parts usage, and maintenance history around each asset, the platform delivers clear, end-to-end visibility. Engineers are empowered with the information, schedules, and tools required to resolve issues first time. Automated and optimised service workflows reduce manual administration while improving overall efficiency. Live operational insights help anticipate failures, minimise downtime, and enhance asset performance. Built for complex, high-value service operations, Service Geeni integrates easily with existing systems, offering a unified view of service management from planned maintenance through to reactive work.
What is Aspen InfoPlus?
Streamlining access to and distribution of data in tailored record formats empowers organizations to make informed, data-driven choices that enhance their production workflows. The incorporation of real-time computational engines supports oversight and performance analysis across the organization, with the goal of reducing operational expenses. By establishing enhanced work methodologies within a flexible, secure framework, a variety of users can engage in enterprise-wide benchmarking. This approach not only accelerates cycle times but also allows for a focused examination of key problem areas by correlating performance metrics, downtime, and product quality with equipment functionality. Centralized monitoring of performance is crucial in this context. It enables the ongoing observation of vital metrics and the prioritization of significant alerts, delivering immediate insights into asset performance organization-wide. Through the enhancement of Overall Equipment Effectiveness (OEE), businesses can increase uptime, efficiency, and utilization, gaining better visibility into equipment availability, performance, and quality, and thereby concentrating efforts on high-value areas. Consequently, organizations are positioned to implement meaningful enhancements in their operational strategies that lead to greater competitiveness in the market. This comprehensive approach can transform how organizations operate and succeed in their respective industries.
Integrations Supported
HighByte Intelligence Hub
Jitterbit
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Oracle Cloud Infrastructure
PARCview
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Integrations Supported
HighByte Intelligence Hub
Jitterbit
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Oracle Cloud Infrastructure
PARCview
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Service Geeni
Date Founded
1986
Company Location
United Kingdom
Company Website
servicegeeni.com
Company Facts
Organization Name
Aspen Technology
Date Founded
1981
Company Location
United States
Company Website
www.aspentech.com/en/products/msc/aspen-infoplus21
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Categories and Features
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management