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What is Technisoft Service Manager?

Technisoft's flagship product, Service Manager, is acclaimed as a Sage Endorsed Solution and has received numerous honors, including several "Sage Accpac Product of the Year" titles. As a Sage Endorsed Development Partner, Technisoft has been providing software solutions focused on Service and Maintenance for over 28 years. With the implementation of Service Manager, organizations can effectively manage their resources, products, and services. This software allows users to retrieve essential data both locally and through mobile or web platforms, resulting in considerable time savings, lower expenses, improved profitability analysis, heightened efficiency, and ultimately, greater customer satisfaction. Fully integrated with the Sage 300 accounting suite, Service Manager guarantees seamless accountability from a centralized platform. Additionally, Technisoft provides award-winning software solutions designed for field service management, contracting, job costing, preventative maintenance, and general equipment servicing, making it an adaptable option for a variety of sectors. Their unwavering dedication to innovation and excellence empowers clients to tackle complex operational challenges effortlessly, reinforcing Technisoft's position as a leader in the software industry. Consequently, businesses can thrive in a competitive landscape while optimizing their service management processes.

What is Agentek?

In a landscape where many applications lean towards generic functionalities with simple drag-and-drop options, Agentek distinguishes itself with a unique vision. For nearly two decades, the company has focused on developing field service solutions that are not only highly customizable but also robust and scalable to meet varied business needs. Their products boast intuitive interfaces that facilitate easy navigation while being tailored to fit specific workflows and processes. With Agentek, businesses benefit from real-time updates on field workers and their assignments, which enhances customer satisfaction during service interactions and allows for quick modifications in response to changing business needs. Additionally, Agentek effectively integrates thick, thin, and legacy applications, providing the benefits of comprehensive integration without the high costs typically associated with overhauling or reengineering existing systems in complex environments. This unwavering commitment to customization empowers businesses to excel in a market that increasingly favors standardized solutions, ensuring they remain competitive and responsive to their unique operational challenges. As a result, Agentek stands as a beacon of innovation in the field service industry, inviting companies to rethink their approach to service management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$3295.00/one-time

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

TechniSoft

Date Founded

1987

Company Location

Australia

Company Website

www.technisoft.com

Company Facts

Organization Name

Agentek

Company Website

agentek.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Service Ticket Billing
Tax Calculator

Employee Scheduling

Appointment Management
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Calendar Management
Employee Scheduling
Facility Scheduling
Group Scheduling
Real-time Scheduling
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

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