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What is Service Order Manager?

The platform provides comprehensive mobile capabilities across a variety of devices including iPhone, iPad, BlackBerry, Windows Mobile, and Android, empowering businesses to achieve greater efficiency and profitability through detailed service agreements, usage analytics, subcontractor management, equipment tracking, serialization, customized reporting, and optimized purchasing and sales order processes, among other functionalities. It also incorporates robust scheduling, work orders, and dispatch solutions specifically tailored for HVAC, plumbing, electrical, and other service-focused sectors, effectively facilitating visit scheduling, quotations, invoicing, billing, and team collaboration. aimInsight Consulting Inc. is proud to be recognized as a Technisoft Registered Business Partner, which allows them to sell, implement, and support the entire range of applications found in the Technisoft Service Manager suite. With a history spanning over 25 years, the Technisoft Service Manager has established itself as an indispensable maintenance solution that has reliably served the equipment maintenance and service sectors, continually evolving to meet the changing demands of its users. This impressive array of features, combined with dedicated support, makes it an essential tool for businesses looking to improve operational efficiency and enhance service delivery, ultimately positioning them for long-term success in their respective industries.

What is Okappy?

Okappy is a business-to-business platform focused on workforce management that leverages social and market networking technologies to address various business requirements. Effective collaboration becomes crucial when coordinating efforts among employees situated in diverse locations, managing subcontractors, and serving a range of clients. This approach not only enhances communication but also streamlines processes across the board.

Media

Media

Integrations Supported

Microsoft Excel
QuickBooks Online
Xero

Integrations Supported

Microsoft Excel
QuickBooks Online
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$40.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$44.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

aimINSIGHT Solutions

Date Founded

1988

Company Location

United States

Company Website

www.serviceordermanager.com

Company Facts

Organization Name

Okappy

Date Founded

2015

Company Location

United Kingdom

Company Website

www.okappy.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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