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What is Service Pro?

Transform your customer service experience with Arantico's top-tier software solution, Arantico Service Pro, which specializes in the efficient management of mobile workforces and job scheduling. This dispatching tool excels in coordinating routine maintenance tasks and responding to urgent requests and one-off jobs promptly from the office. Field personnel receive their assignments directly on their smartphones or tablets, adhering to an organized workflow that ensures they can collect all essential information while on-site. The software boasts a range of features, including the ability to gather timesheet data, complete checklists, manage assets, and capture images and signatures, as well as log details about the parts used or needed for each job. With its comprehensive capabilities, this job scheduling software equips engineers with a user-friendly application that simplifies parts management, enabling them to easily keep track of both consumed and needed items. By optimizing these workflows, organizations can greatly enhance their efficiency and elevate customer satisfaction levels, ultimately leading to a more effective service delivery. As a result, businesses can expect a noticeable improvement in overall operational effectiveness and client relationships.

What is Field Ascend?

Field Ascend provides an all-inclusive field service management solution that aims to optimize and automate critical processes for businesses focused on services such as HVAC, plumbing, electrical work, elevator maintenance, and facilities management, among others, by merging features like job scheduling, work order management, dispatch automation, customer relationship management (CRM), and self-service portals into one cohesive cloud-based system. This innovative software boosts productivity through smart job scheduling and automatic task assignments that match the skills and locations of field engineers, while also enabling real-time GPS tracking, timesheet management with GPS auditing, and a powerful mobile application that allows field engineers to access and modify job details, take photographs, collect digital signatures, complete checklists, and log equipment conditions without needing a signal. Additionally, Field Ascend supports automated scheduling for preventive maintenance, enhances route optimization for increased efficiency, and offers comprehensive reporting and analytics dashboards, along with tools for managing purchase orders, inventory, CRM, and site-related data. By consolidating these diverse functionalities, the platform significantly enhances operational workflows and fosters improved communication and service delivery across various sectors, ultimately driving better customer satisfaction and business performance as a whole.

Media

Media

Integrations Supported

QuickBooks Online
Google Sheets
Microsoft Excel
NetSuite
Sage 100
Xero

Integrations Supported

QuickBooks Online
Google Sheets
Microsoft Excel
NetSuite
Sage 100
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$13.53 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Arantico

Company Website

arantico.com/arantico-job-scheduling-real-time-field-service-management-software/job-scheduling-and-field-service-application/

Company Facts

Organization Name

Field Ascend

Company Location

United States

Company Website

field-ascend.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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