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What is Service Pro?

Easily oversee all aspects of your field service operations, from customer interactions and asset management to order fulfillment, invoicing, and reporting, with Service Pro, an enterprise-level application aimed at optimizing field service management. In light of the prevailing issues of shrinking profit margins and intense competition for clients, improving the efficiency of your service department in managing field resources has become essential. Service Pro offers powerful features like Dispatching, Contracts, Appointments, and Work Orders that can greatly enhance your field service effectiveness. With years of expertise in service management software and a diverse client portfolio across various sectors, we have embedded comprehensive service capabilities into Service Pro®. We invite you to investigate our software and discover the advantages it can provide for your business. As a cloud-based solution, Service Pro streamlines the daily management of your service operations, removing the hurdles typically associated with traditional on-premises IT systems, thus allowing your team to concentrate on providing outstanding service to your clients. In this way, Service Pro not only improves operational efficiency but also helps businesses adapt to the fast-changing demands of the field service industry.

What is Asolvi Tesseract?

Tesseract serves as an all-encompassing cloud-based service management platform that is perfectly suited for organizations responsible for managing and overseeing field assets. Designed to meet the ever-changing needs of clients, it provides the necessary adaptability for implementing new strategies and scaling operations in line with business expansion. This robust solution streamlines service operations, enabling your organization to function with greater efficiency. It allows businesses to optimize their available resources, leading to enhanced profitability. With Tesseract, organizations gain comprehensive visibility into their workforce, facilitating the selection of the most qualified engineer for specific tasks, which minimizes travel time and improves overall productivity. By automating processes and reducing reliance on paperwork, the platform frees up both office staff and field personnel to focus on more valuable activities. Furthermore, Tesseract offers critical insights into contract management, asset tracking, and inventory oversight, ensuring that your operations are both smooth and effective. This capability not only simplifies complex processes but also cultivates a more adaptive and responsive organizational culture. In a rapidly evolving business landscape, leveraging Tesseract can significantly empower organizations to thrive and meet their strategic goals.

Media

Media

Integrations Supported

Dragon Metrics
NetSuite

Integrations Supported

Dragon Metrics
NetSuite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$300 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MSI Data

Date Founded

1989

Company Location

United States

Company Website

www.msidata.com/service-pro-software

Company Facts

Organization Name

Asolvi

Date Founded

1991

Company Location

Norway

Company Website

www.asolvi.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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