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What is ServiceBase?

Modern dispatching tools tailored for small businesses are readily accessible, creating a positive experience for both dispatchers and technicians. ServiceBase prioritizes ease of use, allowing for a rapid setup that usually requires only a few minutes, accompanied by detailed guidance on its features. After an initial complimentary 30-day trial, the service is affordably priced at $99 per month for every 1,000 jobs, free from hidden charges, intricate plans, or commitments. Users can count on expert support available via phone and email, even before they sign up. We also offer live demonstrations and help with importing customer and job information, ensuring a seamless transition. With the capability to add jobs in mere seconds using advanced search and auto-fill options, users can do this without changing their current interface. Developed expressly as the leading dispatching application for both desktop and mobile devices, it stands out with remarkable speed and an elegant design. The app enables real-time job updates and allows for the addition of multiple service appointments, technicians, tags, equipment, and attachments as required. Furthermore, users can easily retrieve past jobs, access Google Maps, email contacts, and other essential tools instantly, while integrated service contracts and intelligent scheduling improve overall organization. This all-encompassing tool is designed to optimize your dispatching process, making it essential for the efficient functioning of small business operations, ultimately enhancing productivity and customer satisfaction.

What is DSM?

DSM serves multiple purposes, including dispatching, scheduling, customer invoicing, equipment maintenance, tracking of bits and blades, job cost monitoring, managing purchase orders, overseeing bids and documents, and generating comprehensive reports, thus integrating all business operations from the initial quote to dispatching and invoicing—ensuring that every phase is covered. By offering crucial insights, DSM enables you to effectively take charge of your business workflows. Since 1993, DSM has been favored by thriving organizations of all sizes and is continuously improved to provide your team with the latest technology, which features mobile applications, text messaging, geographical mapping, and cloud hosting solutions. Trust in DSM to establish a resilient framework that enhances your everyday business functions. Having a reliable support system is essential for successful software implementation; hence, our committed team is always ready to provide timely assistance. At Peak Software, we take pride in offering tailored services that align perfectly with our clients' requirements. Our unwavering dedication to customer satisfaction distinguishes us in the competitive landscape, making us an industry leader in service excellence. This focus on client needs ensures that we not only meet but exceed expectations in every engagement.

Media

Media

Integrations Supported

Gmail
Google Maps
QuickBooks Online
Xero

Integrations Supported

Gmail
Google Maps
QuickBooks Online
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceBase

Company Location

United States

Company Website

www.servicebase.net

Company Facts

Organization Name

Peak Software Systems

Company Location

United States

Company Website

dsm-software.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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