What is RoutingBox?

For more than ten years, RoutingBox has established itself as the leading dispatching software specifically designed by NEMT specialists for non-emergency medical transportation.

Whether your fleet consists of just one vehicle or a hundred, RoutingBox's intuitive platform helps you save both time and money by streamlining your scheduling, dispatching, and billing processes while offering advanced features to enhance your daily operations.

As a comprehensive solution, our Route Optimization feature ensures maximum operational efficiency at all times. The integrated Driver App guarantees seamless communication between dispatchers and drivers, while our Visual Dispatching tool keeps you informed about any schedule changes or updates; additionally, our partnerships with over 50 brokers nationwide allow our software to evolve alongside your business.

All aspects of our service are managed in-house, from software development to customer support. This means that our team is always well-acquainted with your account, and when you reach out, you will connect directly with a knowledgeable representative rather than an automated system or waiting music, all focused on your success.

We prioritize your needs to empower you to better serve your community. Join us on this journey of growth and schedule a time to speak with our team today, as we look forward to partnering with you for your future success.

Pricing

Price Starts At:
$250 (Up to 5 vehicles)
Price Overview:
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.

Integrations

Offers API?:
Yes, RoutingBox provides an API
All RoutingBox Integrations
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Screenshots and Video

Play Video Live Vehicle Tracking Visual Dispatching Seamless Scheduling Complete Soultion Real Time Data

Company Facts

Company Name:
RoutingBox
Date Founded:
2010
Company Location:
United States
Company Website:
www.routingbox.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

RoutingBox Categories and Features

Transportation Dispatch Software

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

NEMT Software

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

More RoutingBox Categories

RoutingBox Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Designed for Smooth NEMT Functions

    Date: Jan 27 2026
    Summary

    RoutingBox seems to be created by experts in NEMT operations, best for operational accuracy and workflow optimization

    Positive

    Robust broker integrations minimize the need for manual trip entry, reducing errors and saving time.

    Negative

    At first, reporting features may seem overwhelming.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Simple Solution to NEMT Procedures

    Date: Dec 17 2025
    Summary

    For those who prefer functionality over attractive design, RoutingBox is a reliable NEMT software. Although it's not flawless, it successfully completes the task and keeps things efficient and well-organized. An excellent option for those seeking a simple, industry-focused solution.

    Positive

    1. Easy to manage trip scheduling and dispatch.
    2. Routing tools help reduce manual work and errors.
    3. Support team is responsive when issues arise

    Negative

    The interface feels a little outdated in comparison to more recent platforms

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable NEMT Dispatch Software with Effective Features

    Date: Dec 29 2025
    Summary

    Overall, RoutingBox works well for our NEMT operations. I've been using it for a few months. Its features, like simple trip management, scheduling, and routing tools, are genuinely helpful and save a lot of effort. Although it functions well, the interface isn't as sleek as some of the more recent dispatch systems available. If you prioritize functionality over flashy graphics, RoutingBox is a reliable option for smaller to mid-size NEMT providers seeking scheduling and dispatching without putting much effort.

    Positive

    The platform is easy to use and quite helpful in keeping operations organized and improving overall workflow efficiency.

    Negative

    Some users may not find the user interface appealing because it feels outdated in comparison to more recent platforms.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: RoutingBox User
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helped our company save time and money

    Date: Aug 15 2022
    Summary

    Would highly recommend this software to NEMT companies. Has full features that make my job easier every day and save or company time and money.

    Positive

    Easy-to-use/User-friendly.
    Great features like route optimization and booking portal for customers.
    Integrated with brokers.
    Customer Service team provides full training.

    Negative

    Design isn't the most modern looking but very easy to use platform.

    Read More...
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