RoutingBox
4.2 out of 5 starsNEMT Cloud Dispatch
5.0 out of 5 starsRatings and Reviews 18 Ratings
Ratings and Reviews 1 Rating
What is RoutingBox?
For more than ten years, RoutingBox has established itself as the leading dispatching software specifically designed by NEMT specialists for non-emergency medical transportation.
Whether your fleet consists of just one vehicle or a hundred, RoutingBox's intuitive platform helps you save both time and money by streamlining your scheduling, dispatching, and billing processes while offering advanced features to enhance your daily operations.
As a comprehensive solution, our Route Optimization feature ensures maximum operational efficiency at all times. The integrated Driver App guarantees seamless communication between dispatchers and drivers, while our Visual Dispatching tool keeps you informed about any schedule changes or updates; additionally, our partnerships with over 50 brokers nationwide allow our software to evolve alongside your business.
All aspects of our service are managed in-house, from software development to customer support. This means that our team is always well-acquainted with your account, and when you reach out, you will connect directly with a knowledgeable representative rather than an automated system or waiting music, all focused on your success.
We prioritize your needs to empower you to better serve your community. Join us on this journey of growth and schedule a time to speak with our team today, as we look forward to partnering with you for your future success.
What is NEMT Cloud Dispatch?
NEMT Cloud Dispatch is a cloud-based transportation software platform that runs NEMT, paratransit, and school transportation operations from a single system. Transparent pricing starts at $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle beyond five —, no contracts, and no per-trip charges.
What NEMT Cloud Dispatch Does
• Automates scheduling and routing for recurring NEMT trips (dialysis, behavioral health), paratransit demand-response trips, and K-12 school transportation routes
• Connects directly to major NEMT brokers — Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp
• Provides drivers with iOS and Android mobile apps for manifests, proof of pickup and drop-off, and pre-trip inspections
• Generates 837P EDI claim files for Medicaid, CMS 1500 forms for insurance, and broker-specific billing formats.
• Gives hospitals, care facilities, and school districts a secure portal to request and track transportation
• Tracks fleet GPS, maintenance schedules, driver behavior, and compliance documentation in real time
• Handles driver HR — certifications, expiration alerts, time tracking, payroll export to QuickBooks and Sage
• Includes built-in VoIP calling and SMS notifications for rider and driver communication
Who Uses NEMT Cloud Dispatch
NEMT providers from solo operators to mid-market fleets. Paratransit operators including public transit agencies and contracted operators. School transportation operators serving K-12 districts. Hospital discharge planners, dialysis centers, skilled nursing facilities, home health agencies, school districts, and transit agencies use the built-in Facility Portal to request and track transportation from their contracted providers.
Pricing
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle.
Integrations Supported
Twilio
Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
API Availability
Has API
API Availability
Has API
Pricing Information
$50 p/ vehicle
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.
Pricing Information
$49.99
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RoutingBox
Date Founded
2010
Company Location
United States
Company Website
www.routingbox.com
Company Facts
Organization Name
NEMT Cloud Dispatch
Date Founded
2009
Company Location
United States
Company Website
nemtclouddispatch.com
Categories and Features
Medical Transcription
Not specified
NEMT
Automated Scheduling
Billing and Invoicing
Computer Aided Dispatch
Import / Export Data
Mileage Tracking
Reporting
Routing
Scheduling
Vehicle Tracking
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Categories and Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
NEMT
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking