What is NEMT Platform?

**NEMT Platform** is an AI-powered, all-in-one software solution tailored for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It centralises critical operations such as scheduling, dispatch, routing, billing, compliance, and communication, reducing the need for manual processes and improving overall efficiency.

The platform features a **Provider Panel** for dispatchers to manage trips, assign drivers, and monitor performance, alongside a **Broker Panel** that streamlines trip distribution, status updates, and performance tracking. For corporate teams, the **Corporate Panel** provides multi-location management, advanced analytics, and reporting.

**NEMT Max Driver App** offers drivers real-time trip details, navigation, and seamless communication with dispatchers, ensuring timely and accurate trip execution. **OLIVIA**, the AI Receptionist, automates tasks such as answering calls, booking rides, providing updates, and managing cancellations, reducing staff workload.

AI-driven **route optimization** and **dispatching** enhance operational efficiency by suggesting the most efficient routes while allowing manual overrides. The platform supports automated billing, including EDI, CMS-1500, and broker-specific workflows, eliminating errors and speeding up payments.

NEMT Platform integrates with top NEMT brokers like Modivcare, MTM, and Call the Car, ensuring smooth trip imports, real-time syncing, and efficient billing. With secure infrastructure, compliance support, and comprehensive reporting tools, NEMT Platform helps organisations streamline operations, improve service delivery, and scale with ease.

Pricing

Price Starts At:
$74.99 per month
Price Overview:
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, NEMT Platform provides an API
All NEMT Platform Integrations
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Screenshots and Video

Play Video NEMT MAX APP (Driver App) NEMT MAX APP (Dispatch App) NEMT Provider Panel NEMT Corporate Panel NEMT Member Tracking

Company Facts

Company Name:
Yamsol LLC
Date Founded:
2018
Company Location:
United States
Company Website:
nemtplatform.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
English
Spanish

NEMT Platform Categories and Features

NEMT Software

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

More NEMT Platform Categories

NEMT Platform Customer Reviews

Write a Review
  • Reviewer Name: Adam W.
    Position: Administrator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Streamlined Dispatch Excellence

    Date: Apr 30 2024
    Summary

    This software consistently delivers reliability and efficiency, improving our dispatch operations significantly.

    Positive

    Quick dispatch times and exceptional interface ease simplify coordination. Comprehensive Reporting Features.

    Negative

    Regular updates require downtime, ensuring the system stays cutting-edge.

    Read More...
  • Reviewer Name: Muhammad B.
    Position: Information Security Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    High Performance NEMT Management

    Date: May 10 2024
    Summary

    Provides everything needed to efficiently manage and expand NEMT services. Features are easy to use and the design is user-friendly. The prices are also every reasonable.

    Positive

    High uptime, robust functionality, and responsive customer support make it a reliable choice for managing NEMT operations.

    Negative

    Limited integration options compared to other platforms.

    Read More...
  • Reviewer Name: Syed R.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Convenient & Reliable software

    Updated: Oct 11 2021
    Summary

    This software is well maintained and backed up with ready tutorials that explains its usage from introduction to its further extensions. All that what I expected to have a better control over my business in Northern Virginia is available in this application.

    Positive

    A comprehensive, brief and user friendly dispatch software for fast and effective transport business for a conventional cab or NEMT services end users. Flexible to be used (with same one time sign up) on desktop, tablets and smart phones and all make and models. Maintains a constant update for confident and reliable reports and returns. Equipped with gadgets required by the business owners to meet their extensive needs as a complete value added product all in one.

    Negative

    An introduction is required in surge scenarios for drivers payment system.

    Read More...
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