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What is ServiceBase?

Modern dispatching tools tailored for small businesses are readily accessible, creating a positive experience for both dispatchers and technicians. ServiceBase prioritizes ease of use, allowing for a rapid setup that usually requires only a few minutes, accompanied by detailed guidance on its features. After an initial complimentary 30-day trial, the service is affordably priced at $99 per month for every 1,000 jobs, free from hidden charges, intricate plans, or commitments. Users can count on expert support available via phone and email, even before they sign up. We also offer live demonstrations and help with importing customer and job information, ensuring a seamless transition. With the capability to add jobs in mere seconds using advanced search and auto-fill options, users can do this without changing their current interface. Developed expressly as the leading dispatching application for both desktop and mobile devices, it stands out with remarkable speed and an elegant design. The app enables real-time job updates and allows for the addition of multiple service appointments, technicians, tags, equipment, and attachments as required. Furthermore, users can easily retrieve past jobs, access Google Maps, email contacts, and other essential tools instantly, while integrated service contracts and intelligent scheduling improve overall organization. This all-encompassing tool is designed to optimize your dispatching process, making it essential for the efficient functioning of small business operations, ultimately enhancing productivity and customer satisfaction.

What is Dispatch?

Dispatch is the leading Service Orchestration platform for enterprises that rely on a mix of internal teams, contractors, dealers, and third-party service providers to deliver exceptional customer experiences. Dispatch connects every stakeholder involved in service delivery on a single platform, giving organizations complete visibility and control across their service ecosystem. From work assignment and scheduling to provider performance and customer satisfaction, Dispatch helps enterprises coordinate complex service networks with confidence. Designed to work alongside your existing CRM, FSM, ERP, and customer service systems, Dispatch fills the operational gaps that traditional field service solutions leave behind. Organizations can launch faster, reduce operational overhead, and gain real-time insights into every service interaction. With Dispatch, businesses can monitor service provider compliance, scheduling efficiency, job progress, on-time performance, SLA attainment, and customer satisfaction—all from a unified platform. Our Commitment - Connected, Not Siloed – We bridge the gap between businesses, service providers, and customers for real-time coordination and visibility. - Intelligent & Adaptive – By equipping providers with real-time insights, we ensure every action is precise, predictive, and impactful. - Scalable & Flexible – Service needs evolve, and so does Dispatch. Our platform grows with businesses, offering a scalable solution for both independent contractors and internal teams. - Customer-Centric – Service should feel personal, transparent, and responsive. We don’t just meet requests—we anticipate them, delivering an experience that exceeds expectations.

Media

Media

Integrations Supported

QuickBooks Online
Xero
AMT
Braintree
ClientTether
Dialpad Sell
Gmail
Google Maps
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
Salesforce
Stripe
Todoist
Wufoo
Zapier

Integrations Supported

QuickBooks Online
Xero
AMT
Braintree
ClientTether
Dialpad Sell
Gmail
Google Maps
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
Salesforce
Stripe
Todoist
Wufoo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceBase

Company Location

United States

Company Website

www.servicebase.net

Company Facts

Organization Name

Dispatch

Company Location

United States

Company Website

www.dispatch.me/

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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