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What is ServiceBase?

Modern dispatching tools tailored for small businesses are readily accessible, creating a positive experience for both dispatchers and technicians. ServiceBase prioritizes ease of use, allowing for a rapid setup that usually requires only a few minutes, accompanied by detailed guidance on its features. After an initial complimentary 30-day trial, the service is affordably priced at $99 per month for every 1,000 jobs, free from hidden charges, intricate plans, or commitments. Users can count on expert support available via phone and email, even before they sign up. We also offer live demonstrations and help with importing customer and job information, ensuring a seamless transition. With the capability to add jobs in mere seconds using advanced search and auto-fill options, users can do this without changing their current interface. Developed expressly as the leading dispatching application for both desktop and mobile devices, it stands out with remarkable speed and an elegant design. The app enables real-time job updates and allows for the addition of multiple service appointments, technicians, tags, equipment, and attachments as required. Furthermore, users can easily retrieve past jobs, access Google Maps, email contacts, and other essential tools instantly, while integrated service contracts and intelligent scheduling improve overall organization. This all-encompassing tool is designed to optimize your dispatching process, making it essential for the efficient functioning of small business operations, ultimately enhancing productivity and customer satisfaction.

What is GoServicePro?

The Dispatch Board is an all-encompassing interface for field teams, enabling drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, complemented by a calendar view for service call scheduling and workforce resources. This centralized system adeptly manages resources, work orders, schedules, routes, and more, reflecting our dedication to improving communication among team members while they are working on-site. To enhance this experience, we have also created a mobile application that facilitates real-time messaging and updates, including the ability to store and forward information when connectivity is poor. Users can easily send directions, tasks, schedules, and orders directly to mobile devices. Moreover, our mobile app equips field service technicians with the ability to record all essential data while on the job, thereby streamlining their processes and boosting efficiency in the field. Ultimately, this cutting-edge solution aims to elevate productivity and ensure smooth operations within your field service team, while also adapting to the evolving needs of the industry. This combination of tools fosters a more connected and effective workforce.

Media

Media

Integrations Supported

QuickBooks Online
Gmail
Google Maps
Xero

Integrations Supported

QuickBooks Online
Gmail
Google Maps
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceBase

Company Location

United States

Company Website

www.servicebase.net

Company Facts

Organization Name

GoServicePro

Date Founded

2001

Company Location

United States

Company Website

www.goservicepro.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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