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What is ServiceBench?

Transform your business operations with leading field service management software. ServiceBench provides crucial tools to unify your entire network, optimize workflows, and enhance overall efficiency. This powerful platform is tailored to manage diverse repair processes, allowing for the effective coordination of technicians, clients, ongoing projects, parts sourcing, claims handling, and invoicing. Many prominent corporations are currently leveraging this system to improve their operations significantly. It serves as an exceptional solution for managing the complete customer journey. By harnessing modern technology, you can guarantee that your customers experience a smooth and hassle-free service interaction. From the initial job scheduling to its finalization, all stakeholders are kept updated on the current status of the repair. The software presents extensive enterprise capabilities that offer both historical data and real-time insights for each service event. This strategy not only improves first call resolution rates but also elevates customer satisfaction, leading to increased productivity and profitability. Furthermore, the system facilitates the efficient organization of follow-up on-site visits, further improving service quality. Embracing such innovative solutions can position your business at the forefront of the industry.

What is FLS VISITOUR?

FLS VISITOUR is an advanced software solution that facilitates real-time appointment scheduling and route optimization specifically designed for field service companies. By utilizing FLS VISITOUR, businesses can enhance their resource management and achieve notable reductions in costs. The software features capabilities for real-time optimization, automated processes, and efficient data management, making it a comprehensive tool. Additionally, it provides robust support for data exchange, ensures data protection, and enables communication across multiple channels. Its versatility makes it an indispensable asset for organizations looking to improve their operational efficiency.

Media

Media

Integrations Supported

Rossware
ServiceWorks

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Asurion Services

Company Website

www.asurion.com/servicebench/

Company Facts

Organization Name

FLS UK

Date Founded

1992

Company Location

United Kingdom

Company Website

www.fastleansmart.com/en

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Inventory Control
Mobile Access
Routing
Scheduling
Work Order Management

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Time Clock
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling

Service Dispatch

Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Technician Management
Work Order Management

Tradesman Job Management

Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Reporting
Scheduling

Workforce Management

Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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