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What is ServiceBridge?

ServiceBridge offers an all-encompassing software platform designed specifically for the oversight of field services, accessible via web and mobile devices. It streamlines the handling of work orders, produces estimates, provides cloud storage for documents, and includes integrated routing and appointment notifications. Dispatchers gain from features such as a calendar board, access to customer records, invoice management capabilities, and insights into employee availability. With a focus on the distinct needs of different businesses, ServiceBridge presents a wide range of customization choices aimed at improving operational efficiency and overall effectiveness. This versatility not only enhances user experience but also positions ServiceBridge as an indispensable tool for organizations seeking to refine their field service operations. Its ability to adapt to various industry demands further solidifies its reputation as a leader in the field service management software market.

What is Franexis?

Franexis operates as a holistic multi-tenant platform specifically designed for franchise systems that emphasize field operations. It empowers franchisors by delivering a consolidated overview of all locations, featuring tools such as network dashboards, essential performance metrics, predictive analytics, and royalty rules that are version-controlled with automatic accruals and statements. Furthermore, it encompasses compliance features like a repository for contracts, specified document requirements, auditing processes, and tracking for corrective actions, in addition to maintaining brand-standard catalogs and pricing information. Franchisees are provided with critical resources to oversee their everyday operations, which include a customer relationship management system for lead intake—incorporating insurance First Notice of Loss (FNOL) capture—capabilities to generate branded PDF quotes, and a dispatch board connected to field service management. They are also able to create work orders that come with labor timers and checklists, manage drying logs, monitor inventory and equipment through barcode scans and custody documentation, and seamlessly take care of invoicing and royalty statements. Field technicians have access to a mobile application that allows them to update job statuses, use timers, and submit photo documentation, all while ensuring functionality even in areas with poor signal. Data belonging to each franchisee is securely compartmentalized at the database level, supported by six predefined user roles and a time-sensitive one-time password multi-factor authentication system to enhance security. This versatile platform not only optimizes operational efficiency but also cultivates a cooperative atmosphere between franchisees and franchisors, ultimately contributing to greater success in franchise management. In essence, Franexis blends technology with operational needs, ensuring that franchise systems can thrive in today’s competitive market.

Media

Media

No images available

Integrations Supported

ClientTether
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Contact vendor (quote)

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

ServiceBridge

Company Location

United States

Company Website

www.servicebridge.com

Company Facts

Organization Name

TetraCore

Company Location

United States

Company Website

franexis.com

Categories and Features

Franchise Management

Commission Management
Job Scheduling

Categories and Features

Franchise Management

Not specified

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