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What is ServiceGuru?

The ServiceGuru Kiosk is designed to capture customer feedback right at the moment they engage with your service. This streamlined approach allows you to obtain important and actionable insights regarding your staff's performance. You can assess various aspects affecting your business, whether they are positive, neutral, or negative. By leveraging this tool, you can gain valuable feedback about your customers' experiences effortlessly. Setting it up is a breeze, and you can start seeing results almost immediately since we handle all the setup tasks! Additionally, customers have the option to subscribe to exclusive offers and marketing initiatives. This tool helps you identify your top performers while also highlighting areas where additional training may be required. It also features multi-location comparison reports for comprehensive analysis. Furthermore, all reviews remain confidential and offline until you decide to make them public, ensuring privacy and control over your feedback. With this kiosk, you can enhance your overall customer service strategy significantly.

What is Lilitab?

For your business to effectively monitor kiosk performance on a global scale, it requires a powerful intelligence solution. The Lilitab KMS web dashboard empowers you to manage and evaluate every kiosk in your network, featuring comprehensive audit trails and analytics that provide a clear picture of sales performance. These critical insights can play a pivotal role in determining the success of your kiosk ventures, helping to separate successful deployments from those that may raise concerns. Additionally, Lilitab KMS enhances the software development process by enabling the display of any web asset through a controlled browser, thus circumventing the high costs and prolonged timelines typical of iOS development. This innovative method allows for rapid prototyping and testing of new interactive concepts in just days or weeks, rather than the months usually required. Once your kiosks are operational, you can seamlessly deploy new functions, updates, and promotional offers remotely, which dramatically reduces the need for manual updates on each device and optimizes operational efficiency. By embracing this advanced technology, you can ensure that your kiosks stay current and competitive in an ever-evolving market, enhancing customer experience and engagement. Through these capabilities, your organization is better positioned to adapt and thrive in a dynamic environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceGuru

Company Location

United States

Company Website

www.serviceguru.com

Company Facts

Organization Name

Lilitab

Company Location

United States

Company Website

www.lilitab.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

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