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What is ServiceLedger?

ServiceLedger Software is a robust management solution designed specifically for businesses involved in field service operations. Primarily catering to markets in the United States, Canada, and Australia, it offers an all-inclusive platform that facilitates effective service tracking, scheduling, dispatching, and invoicing, all within a unified interface. This integrated approach not only boosts operational efficiency and minimizes expenses but also delivers critical insights into business performance, promoting enhanced productivity. Additionally, by leveraging these features, organizations can optimize their workflows and make data-driven decisions that significantly support their growth objectives, ultimately driving success in a competitive landscape.

What is Field Disaptcher?

Field Dispatcher was created with a dual emphasis on the needs of our clients and their ultimate consumers. This cutting-edge solution enables you to equip your clients with tools aimed at boosting sales while reducing missed opportunities. By pinpointing gaps in your organization's schedule, Field Dispatcher allows you to discover areas ripe for expansion. Its sophisticated dispatching capabilities empower you to make strategic and effective scheduling decisions, thereby enhancing your operational efficiency. The platform also offers invaluable analytics and extensive customer information that is readily available, empowering you with deeper understanding of customer requirements, which in turn fosters greater satisfaction. Serving as a completely automated digital management tool, Field Dispatcher tackles multiple facets of your business, including work orders, employee oversight, contracts, dispatching, invoicing, and billing. This flexible web and mobile application is tailored to assist field service companies in streamlining their day-to-day operations through automation and enhanced process efficiency, ultimately leading to improved outcomes for everyone involved. Additionally, its user-friendly interface ensures that both clients and their customers can easily navigate the system, further enhancing overall usability.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$1995.00/one-time
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceLedger

Date Founded

1998

Company Location

United States

Company Website

www.serviceledger.com

Company Facts

Organization Name

Ea3 Solutions

Date Founded

2016

Company Location

United States

Company Website

fielddispatcher.com

Categories and Features

Facility Management

Asset Management
Equipment Management
Incident Management
Inspection Management
Inventory Control
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Quotes / Estimates
Scheduling

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Work Order

Not specified

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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