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What is ServiceMonster?

We take care of everything from job scheduling and managing work orders to customer invoicing and automated marketing communications, making sure all of your requirements are fulfilled. Effortlessly, you can arrange jobs, take notes, create invoices, handle payments, and monitor your technicians along with their routes. Our main goal is to streamline business management. By focusing on client retention, ServiceMonster's automated marketing tools help keep your services at the forefront of your customers' minds. Our mobile application allows you to control your entire operation via a smartphone or tablet, which removes the reliance on paper and minimizes clutter. Whether you are an independent operator or oversee a larger team, ServiceMonster provides the ease and oversight essential for effective technician and scheduling management. It walks you through every step of a job, from initial setup to final execution, enabling you to gather customer signatures and process payments directly from your device, giving you instant access to your business data. Our thorough reporting and KPI dashboards offer you continuous insights into your business’s performance, ensuring you are always equipped with the knowledge needed to make informed decisions. With ServiceMonster, boosting productivity and efficiency is merely a tap away, allowing you to focus more on growth and less on administration. This way, you can dedicate your time to what truly matters: delivering exceptional service to your clients.

What is Intuit Field Service Management?

Connect your office with service technicians to improve job scheduling and expedite payment processes. Alleviate worries about tracking work orders, technician productivity, and accounts receivable. Intuit Field Service Management optimizes your operations, offering enhanced visibility into your workforce, customer base, cash flow, and expenditures. Additionally, it integrates seamlessly with QuickBooks Desktop Enterprise, ensuring that your financial documentation and field service activities are in sync. With your Enterprise subscription, you are granted one user license for Intuit Field Service Management, which facilitates integration with QuickBooks and allows for self-assignment of work orders. Should you wish to broaden your dispatch capabilities, simply contact Sales for extra user access. Scheduling or modifying tasks is remarkably easy, as Field Service Management provides dispatchers with an all-encompassing dashboard that showcases each technician's work orders, present location, and current status. Modifications are quick and straightforward; if a technician encounters a delay, you can effortlessly drag and drop the work order into a different time slot. This effective system not only streamlines workflow but also significantly enhances the quality of service provided. Moreover, the comprehensive insights gained from this tool can help inform future operational decisions.

Media

Media

Integrations Supported

Quickwork
Agent Payments Protocol (AP2)
AvSight
CloudNuro
Fi911
FittleBug
Hatch
Juspay
Nango
NiceJob
PEDYN P2000
Product Marketing Alliance
QuickBooks Desktop Pro
QuickBooks Enterprise
SmartPOS by Petrosoft
UnifiedVU Platform
Unit21
Userify
Veratad IDResponse

Integrations Supported

Quickwork
Agent Payments Protocol (AP2)
AvSight
CloudNuro
Fi911
FittleBug
Hatch
Juspay
Nango
NiceJob
PEDYN P2000
Product Marketing Alliance
QuickBooks Desktop Pro
QuickBooks Enterprise
SmartPOS by Petrosoft
UnifiedVU Platform
Unit21
Userify
Veratad IDResponse

API Availability

Has API

API Availability

Has API

Pricing Information

$80 per month
Free Trial Offered?
Free Version

Pricing Information

$1,091 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Principal Focus

Date Founded

2003

Company Location

United States

Company Website

www.servicemonster.net

Company Facts

Organization Name

Intuit

Date Founded

1983

Company Location

United States

Company Website

quickbooks.intuit.com/desktop/enterprise/field-service-management/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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