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What is ServiceNav?

With one unified platform, you can manage your entire system, which includes infrastructure, network, applications, and cloud services. You gain access to a vast library of over 1500 pre-designed service templates. Within a quarter of an hour, you can configure the ServiceNav Box and automatically detect all devices linked to your network. ServiceNav runs without agents, ensuring that there is no disruption to your IT environment, as it leverages certified product APIs. If you have been using Nagios, you can effortlessly adapt your existing collection programs to enhance ServiceNav’s capabilities. Do you have a multitude of devices to incorporate? You can utilize the configuration import features to streamline the process. So, why not take action? ServiceNav’s IT monitoring software enables you to proactively address any potential availability and performance issues throughout your IT framework, covering infrastructure, applications, and networks. Beyond its primary function as an IT monitoring solution, it also acts as an effective communication tool, offering intuitive reports and dashboards that make data interpretation easy for all stakeholders involved. This holistic approach guarantees that you can maintain effective oversight and quickly respond to any issues within your IT operations, ensuring optimal performance and reliability at all times.

What is Nova?

EXFO has launched the Nova adaptive service assurance platform, marking a groundbreaking advancement as the first automation solution dedicated to service assurance in the sector. This cutting-edge platform adeptly provides accurate information at critical junctures, enabling the detection, resolution, and even prevention of issues that may disrupt customer experiences due to network infrastructure and services. By utilizing adaptive automation, the Nova platform simplifies labor-intensive processes like monitoring, diagnosing, and decision-making, which often drain operational resources. Consequently, organizations can improve network performance and customer satisfaction while speeding up the introduction of new services and enhancing revenue opportunities. Furthermore, the platform ensures a smooth integration of EXFO solutions with existing monitoring, operational, and network management systems, customizing its approach to fit various scenarios. It perpetually collects and analyzes a combination of system, monitoring, and telemetry data for real-time oversight of the network, allowing for quick and informed responses to emerging challenges. This functionality not only refines operational workflows but also bolsters the network's overall resilience and adaptability, ultimately leading to a more robust service assurance environment.

Media

Media

Integrations Supported

3rdRisk
Aurascape
DNSWatch
Ekara
GLPI
ThreatSync
iTop

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Not specified

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Coservit

Date Founded

2006

Company Location

France

Company Website

servicenav.coservit.com/en/

Company Facts

Organization Name

EXFO

Date Founded

1985

Company Location

Canada

Company Website

www.exfo.com/en/products/service-assurance-platform/nova-core/

Categories and Features

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
License Management
Software Inventory

Categories and Features

Business Intelligence

Not specified

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