Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Site24x7 Reviews & Ratings
    726 Ratings
    Company Website
  • Uptrends Reviews & Ratings
    125 Ratings
    Company Website
  • Dynatrace Reviews & Ratings
    3,235 Ratings
  • New Relic Reviews & Ratings
    2,572 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    90 Ratings
    Company Website
  • Cycloid Reviews & Ratings
    5 Ratings
    Company Website
  • Guru Reviews & Ratings
    3,317 Ratings
    Company Website
  • Kandji Reviews & Ratings
    1,045 Ratings
    Company Website
  • IBM Cloud Automation Manager Reviews & Ratings
    13 Ratings
    Company Website
  • Eventgroove Reviews & Ratings
    13 Ratings
    Company Website

What is ServiceNow Digital End-User Experience?

Evaluate and enhance the technological experience for your workforce, ensuring that they can easily troubleshoot issues independently while still having access to IT support when needed. Leverage the existing data within ServiceNow to enrich the insights gathered from users through their applications and devices. The Digital End-User Experience is founded on the Now Platform®, which serves as a unified system for enterprise action. Facilitate access to self-service resources for your employees, enabling them to swiftly identify and resolve IT challenges. Streamline communication within the IT department to foster clearer interactions. The Now Platform®, which underpins all ServiceNow offerings, stands out as the sole cloud-based application platform. By automating processes, simplifying tasks, and connecting workflows throughout your organization, you can effectively propel your business forward and enhance operational efficiency. Moreover, fostering a more intuitive IT support system can lead to higher employee satisfaction and productivity.

What is HCL BigFix AEX?

HCL BigFix AEX is an innovative solution powered by GenAI, aimed at transforming the landscape of enterprise service operations. This platform offers smart self-service assistance, comprehends employee inquiries, and persistently improves its responses to elevate the user experience. By leveraging its intelligent capabilities, businesses can provide outstanding support experiences, optimize their operations, and significantly enhance efficiency and productivity across the board. Ultimately, this advanced solution fosters a more responsive and effective work environment.

Media

Media

Integrations Supported

ServiceNow
AutoSys Workload Automation
BMC Helix Control-M
BMC Helix Remedyforce
Cherwell Software
Condeco
Google Chat
HCL IntelliOps Event Management
HCL SX
Ivanti Application Control
Kibana
Microsoft Power BI
Microsoft System Center
MuleSoft RPA
Nanoheal
Nexthink
SolarWinds IP Address Manager
SolarWinds Log Analyzer
SysTrack
WorkFusion

Integrations Supported

ServiceNow
AutoSys Workload Automation
BMC Helix Control-M
BMC Helix Remedyforce
Cherwell Software
Condeco
Google Chat
HCL IntelliOps Event Management
HCL SX
Ivanti Application Control
Kibana
Microsoft Power BI
Microsoft System Center
MuleSoft RPA
Nanoheal
Nexthink
SolarWinds IP Address Manager
SolarWinds Log Analyzer
SysTrack
WorkFusion

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/digital-user-experience.html

Company Facts

Organization Name

HCL Software

Company Location

United States

Company Website

www.hcl-software.com/bigfix/aex

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Popular Alternatives

NetMotion Reviews & Ratings

NetMotion

NetMotion Software

Popular Alternatives

Riverbed Aternity Reviews & Ratings

Riverbed Aternity

Riverbed Technology
Workelevate Reviews & Ratings

Workelevate

Progressive Infotech