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What is ServiceNow Facility Management?

Facilities management encompasses a wide range of responsibilities and areas of expertise. At its core, the goal is to cultivate an environment that meets the needs of those who utilize the facilities, fostering a harmonious relationship between the space and its occupants. Success in this field hinges on creating a setting that emphasizes safety and comfort, applicable to various environments like offices, industrial sites, or residential communities. Health and safety emerge as critical components of effective facilities management, as safeguarding individuals is the foremost concern; potential hazards can stem from issues such as poor ventilation, hazardous air quality, uncomfortable temperatures, malfunctioning equipment, inadequate fire safety measures, confusing exit signage, and insufficient infrastructure. Additionally, operational efficiency and financial considerations are essential elements that influence the management of facilities. Thus, adopting a holistic strategy is crucial to ensuring both the safety of occupants and the effective operation of the facilities, leading to improved satisfaction and productivity in the long run.

What is FMS:Workplace?

FMS:Workplace serves as a versatile and modular Integrated Workplace Management Solution (IWMS) that empowers organizations to efficiently oversee, evaluate, and report on their real estate operations and maintenance (O&M). By harnessing precise data, facilities and real estate professionals can enhance customer service, cut expenses, and optimize the overall performance of their facilities portfolio. The Digital Workplace Solutions suite from FM:Systems streamlines workflows and fosters collaboration among teams, which ultimately boosts productivity while offering valuable insights for growth and adaptation. As a fundamental component of the digital workplace, FMS:Workplace provides an extensive array of tools for strategic planning, space and move management, alongside comprehensive features for facility maintenance, ensuring organizations can adapt to ever-changing needs in a dynamic environment. This integration not only enhances operational efficiency but also supports informed decision-making for future developments.

Media

Media

Integrations Supported

COZYROC SSIS+ Suite
Microsoft Outlook
Oracle PeopleSoft
RadiantOne
Salesforce
ServiceNow
Workday HCM

Integrations Supported

COZYROC SSIS+ Suite
Microsoft Outlook
Oracle PeopleSoft
RadiantOne
Salesforce
ServiceNow
Workday HCM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/workflows/employee-workflows/what-is-facilities-management.html

Company Facts

Organization Name

FM:Systems

Date Founded

1984

Company Location

United States

Company Website

fmsystems.com/lp/fms-workplace/

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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