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Ratings and Reviews 200 Ratings

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What is ServiceNow?

Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions.

What is Planview Portfolios?

Planview Enterprise Oneâ„¢ seamlessly combines business and technology planning to enhance resource optimization and foster innovative products, services, and customer experiences, thereby accelerating the execution of strategic initiatives. It facilitates the management and delivery of various work types and technology applications. By converting business needs into standards aligned with strategic goals, the platform helps in minimizing costs and reducing risks. This comprehensive solution accommodates all work methodologies, including agile, iterative, traditional, and collaborative approaches. It helps maintain team productivity by effectively balancing workload and resources, ensuring maximum resource utilization. With a scalable user interface, it keeps all team members aligned with key priorities to achieve desired results. Additionally, it guarantees that projects are completed on time and within budget, allowing for the maintenance of schedules and milestones. Enhanced performance insights are provided through user-friendly dashboards, which further support project tracking and team accountability. This holistic approach empowers organizations to navigate complex project landscapes with confidence and clarity.

Media

Media

Integrations Supported

Panaya
Planview Hub
Planview Software Product Delivery
Rally Software
uPerform
Activu
AllAccessible
CalendarHero
EdCast
HCL BigFix Cloud Lifecycle Management
LastPass
Open iT LicenseAnalyzerâ„¢
Packed Data Exchange
Planview Viz
Polarity
R81.10
Selector Analytics
StackStorm
UniAgent
Unisys Workplace as a Service

Integrations Supported

Panaya
Planview Hub
Planview Software Product Delivery
Rally Software
uPerform

API Availability

Has API

API Availability

Pricing Information

$100 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com

Company Facts

Organization Name

Planview

Date Founded

1989

Company Location

United States

Company Website

www.planview.com/products-solutions/products/planview-portfolios/

Categories and Features

AI-Powered ITSM Tools

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Task Management

IT Service

IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Categories and Features

Demand Planning

Not specified

IT Management

Not specified

OKR

Not specified

Product Management

Not specified

Product Roadmap

Not specified

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Resource Management

Not specified

Strategic Planning

Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards

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