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Ratings and Reviews 0 Ratings
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What is ServiceONE?
ServiceONE is recognized as the most all-encompassing business management software, specifically designed to meet the six critical business areas highlighted by Gartner as vital for a successful Enterprise Service Management (ESM) solution. Its Enterprise Service Manager feature seamlessly integrates IT Service Management (ITSM) principles throughout the organization, allowing for the development of customized workflows and the automation of numerous processes. By employing the ServiceONE ESM platform, organizations can dramatically reduce expenses, improve customer service, and increase productivity through more effective resource management. This software promotes synergy across all departments, guaranteeing that services, assets, and facilities are managed effectively and intelligently. As businesses transition to digital and automated workflows, they can anticipate significant enhancements in their overall performance. By harnessing real-time data, companies are equipped to make strategic, informed decisions that strengthen their internal controls. Additionally, heightened user satisfaction is achieved thanks to improved responsiveness and streamlined business processes, resulting in a more efficient operational framework. Ultimately, ServiceONE not only elevates business operations but also strategically positions organizations for future growth and ongoing success, ensuring that they remain competitive in an ever-evolving market. This commitment to innovation and efficiency is what sets ServiceONE apart from its competitors.
What is Facility Planning Tool?
The Arts’ Facility Planning Tool transforms the facility planning landscape by incorporating an innovative database technology that enhances and simplifies the entire workflow. With this cutting-edge tool, complex facility projects can be scoped out in under two hours, allowing for significant time savings. It also helps to lower costs by reducing the need for extensive design and consulting hours, while simultaneously decreasing the likelihood of costly mistakes. Furthermore, it fosters the institutionalization of knowledge through thorough documentation of decisions and changes throughout the project. Users can choose building features that align with their priorities concerning cost, schedule, sustainability, risk management, reliability, and safety. The tool promotes effective communication between project teams and senior management, ultimately resulting in higher client satisfaction. Additionally, the Facility Planning Tool (FPT) sets benchmarks to evaluate the relationship between building quality and its associated costs using a specialized scoring system. The Score / Cost Comparison Report produced offers a transparent view of the calculated score relative to the project's cost, thereby assisting stakeholders in making well-informed decisions. This holistic approach not only addresses all facets of facility planning but also significantly contributes to achieving more favorable project outcomes. In essence, the tool's comprehensive capabilities ensure that teams can navigate the complexities of facility projects more effectively than ever before.
Integrations Supported
NorthStar Navigator
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SII Concatel
Date Founded
1998
Company Location
Spain
Company Website
www.serviceone.es/en
Company Facts
Organization Name
Facility Planning Arts
Date Founded
2008
Company Location
United States
Company Website
planningartsinc.com
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Categories and Features
Architecture
2D Drawing
3D Modeling
BIM Modeling
Bills of material
Building Information Modeling
Client Management
Contact Management
Contract Management
Document Management
Drafting
Manufacturing Design Data
Presentation Tools
Project Management
Proposal Management
Quotes/Proposals
Visualization / Presentation
Construction Estimating
Accounting Integration
Audit Trail
Bid Management
Billing & Invoicing
Building Product Database
Calculators
Change Orders
Contract Management
Cost Database
Customer Management
Customizable Templates
Electrical Estimating
HVAC Estimating
Historical Database
Job Costing
Plumbing Estimating
Price Data / Price Books
Project Management
Quote Management
Reporting/Analytics
Scheduling
Subcontractor Management
Takeoff
What-if Analysis
Enterprise Architecture
Application Portfolio Management
Architecture Governance
Capability Mapping
Diagramming
Idea Management
Modeling & Simulation
Project Management
Risk Assessment
Transformation Roadmapping
Version Control
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Project Planning
Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies