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What is ServiceONE?

ServiceONE is recognized as the most all-encompassing business management software, specifically designed to meet the six critical business areas highlighted by Gartner as vital for a successful Enterprise Service Management (ESM) solution. Its Enterprise Service Manager feature seamlessly integrates IT Service Management (ITSM) principles throughout the organization, allowing for the development of customized workflows and the automation of numerous processes. By employing the ServiceONE ESM platform, organizations can dramatically reduce expenses, improve customer service, and increase productivity through more effective resource management. This software promotes synergy across all departments, guaranteeing that services, assets, and facilities are managed effectively and intelligently. As businesses transition to digital and automated workflows, they can anticipate significant enhancements in their overall performance. By harnessing real-time data, companies are equipped to make strategic, informed decisions that strengthen their internal controls. Additionally, heightened user satisfaction is achieved thanks to improved responsiveness and streamlined business processes, resulting in a more efficient operational framework. Ultimately, ServiceONE not only elevates business operations but also strategically positions organizations for future growth and ongoing success, ensuring that they remain competitive in an ever-evolving market. This commitment to innovation and efficiency is what sets ServiceONE apart from its competitors.

What is OfficeSpace Software?

OfficeSpace Software is the #1 AI Operating System for the Built World, helping organizations plan, manage, and optimize their physical workplaces. The platform simplifies workplace operations by unifying space planning, desk and room booking, interactive wayfinding, visitor management, asset tracking, and workplace analytics in a single system. By connecting real-time data, predictive insights, and automation, the platform gives teams visibility into how workplaces perform and where improvements can be made. Facilities, HR, IT, and Corporate Real Estate teams use it to support hybrid work, improve space utilization, streamline operations, and enhance the employee experience while reducing operational costs. Trusted by global enterprises, OfficeSpace is a leading solution in Workplace Experience technology, providing a scalable foundation for connected, efficient, and data-driven workplaces built for the future of work.

Media

Media

Integrations Supported

BambooHR
Cisco Duo
Cisco pxGrid
Elo
GROW with SAP
Google Workspace
Jira
Microsoft 365
Microsoft Copilot in Azure
Microsoft Teams
Moveworks
Namely
Okta
OpenPath
Rippling
Slack
UKG Pro
Visual Lease

Integrations Supported

BambooHR
Cisco Duo
Cisco pxGrid
Elo
GROW with SAP
Google Workspace
Jira
Microsoft 365
Microsoft Copilot in Azure
Microsoft Teams
Moveworks
Namely
Okta
OpenPath
Rippling
Slack
UKG Pro
Visual Lease

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SII Concatel

Date Founded

1998

Company Location

Spain

Company Website

www.serviceone.es/en

Company Facts

Organization Name

OfficeSpace Software

Date Founded

2006

Company Location

United States

Company Website

www.officespacesoftware.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Meeting Room Booking System

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management

Space Management

Change Management
Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Planogramming
Shelf Planning
Space Reservation
Usage Tracking / Analytics

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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