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What is ServiceSkills?

ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.

What is BrainCert?

An all-in-one solution for online education, BrainCert encompasses cloud-based eLearning, virtual classrooms, training resources, and a comprehensive learning management system. With this platform, you can effortlessly create and market online courses, quizzes, and live sessions. For instructors, it offers an intuitive interface for delivering any form of training, whether that’s teaching yoga or software development. Organizations can benefit from a customizable, cloud-enabled learning management system tailored to their branding and needs. The Virtual Classroom API facilitates seamless collaboration by integrating live video conferencing, chat functionalities, and whiteboarding into your existing website or LMS. This innovative platform combines four essential products into a single user-friendly solution, allowing you to manage everything from course sales to virtual meetings. With BrainCert, you gain access to a highly secure global infrastructure, empowering you to schedule and conduct virtual classroom sessions from any location around the globe while ensuring a smooth experience for both instructors and learners.

Media

Media

Integrations Supported

Axis LMS
Dropbox
Facebook
Google Analytics
Google Calendar
Google Contacts
Google Docs
Google Drive
Intercom
LinkedIn
Mailchimp
PayPal
Scribd
Stackreaction
Stripe
SurveyMonkey
Wistia
X (Twitter)
elevio

Integrations Supported

Axis LMS
Dropbox
Facebook
Google Analytics
Google Calendar
Google Contacts
Google Docs
Google Drive
Intercom
LinkedIn
Mailchimp
PayPal
Scribd
Stackreaction
Stripe
SurveyMonkey
Wistia
X (Twitter)
elevio

API Availability

Has API

API Availability

Has API

Pricing Information

$2990.00/year
Free Trial Offered?
Free Version

Pricing Information

$39.00 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceSkills

Company Location

United States

Company Website

www.serviceskills.com

Company Facts

Organization Name

BrainCert

Date Founded

2013

Company Location

United States

Company Website

www.braincert.com

Categories and Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Online Course Platforms

Course Authoring Tools
Different Payment Options
Email Marketing
Landing Pages
Live Video Broadcasting
Marketing Automation
One on One Video Conferencing
Promotions Management
Quiz / Test / Exam Builder
Reporting / Analytics
Subscription Management
Supports Multiple Instructors
Supports Video Uploads
Website Builder

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Virtual Classroom

Annotation Tools
Attendee Analytics
Audio/Video Conferencing
Customizable Branding
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Live Chat
Live Streaming
Mobile Access
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based
eCommerce Integration

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