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What is ServiceSkills?

ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.

What is Go1?

Elevate your team's abilities today to confront the challenges of tomorrow. The Go1 Content Hub represents the largest assortment of curated eLearning materials from top training providers across the globe, all available via a single subscription on your existing learning platform or directly through ours. Moreover, you have the opportunity to enhance your experience by upgrading to the Go1 Platform for Enterprise. With Go1, you will always have access to the relevant training programs necessary for upskilling, retraining, and retaining your employees. If you currently utilize a platform for educational purposes, the Go1 Content Hub can seamlessly integrate with various LMSs, HRISs, and applications with just one click. For those still seeking an efficient delivery system, the Go1 Platform also functions as a standalone SCORM-compliant solution. Go1 enables millions in numerous organizations to engage in learning experiences that are both pertinent and inspiring. By focusing on workforce development, you are not only preparing your team for the future but also ensuring the long-term success and sustainability of your organization. Investing in continuous learning fosters a culture of growth that benefits everyone involved.

Media

Media

Integrations Supported

Ascender
Axis LMS
Easyflow
HiBob
HireRoad
Lanteria HR
Learn Amp
Open LMS
Open eLMS
PeopleCentral
Roubler
Sentinel9
Subscribe-HR
Totara Learn (LMS)
Valamis
Wufoo
Zapier
foundU
iSpring LMS
intelliHR

Integrations Supported

Ascender
Axis LMS
Easyflow
HiBob
HireRoad
Lanteria HR
Learn Amp
Open LMS
Open eLMS
PeopleCentral
Roubler
Sentinel9
Subscribe-HR
Totara Learn (LMS)
Valamis
Wufoo
Zapier
foundU
iSpring LMS
intelliHR

API Availability

Has API

API Availability

Has API

Pricing Information

$2990.00/year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceSkills

Company Location

United States

Company Website

www.serviceskills.com

Company Facts

Organization Name

Go1

Date Founded

2011

Company Location

Australia

Company Website

www.go1.com

Categories and Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Learning Experience Platforms

Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

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