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What is ServiceSkills?
ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.
What is GoSkills?
GoSkills is a renowned online education platform established in 2013, designed to assist teams of various sizes in learning, sharing knowledge, and developing skills collectively. Its learning management system (LMS) allows teams to efficiently create, manage, and monitor all training activities from a single, user-friendly location.
By utilizing GoSkills, your organization gains the ability to:
• Select from a broad range of more than 110 expert-led business courses, customize your own with an easy-to-use course builder, or effortlessly incorporate external content.
• Enhance the course creation process by utilizing GoSkills’ AI content assistant or by taking advantage of customizable templates focused on essential business subjects.
• Tailor the learning journey by assigning specific courses to individual learners or entire teams.
• Increase engagement and improve course completion rates through an innovative microlearning strategy that integrates short lessons, quizzes, hands-on activities, and gamified elements.
• Offer learners certifications recognized by reputable organizations.
• Facilitate learning anytime and anywhere with a platform optimized for mobile access.
• Analyze learner engagement and course effectiveness using detailed data and essential training metrics.
With over 8,000 businesses around the globe choosing GoSkills as their LMS, it has become a trusted tool for fostering organizational growth and development. Moreover, its continuous updates and support ensure that users benefit from the latest trends in online education.
Integrations Supported
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
$2990.00/year
Free Trial Offered?
Free Version
Pricing Information
From $583 USD/year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ServiceSkills
Company Location
United States
Company Website
www.serviceskills.com
Company Facts
Organization Name
GoSkills
Date Founded
2013
Company Location
New Zealand
Company Website
www.goskills.com
Categories and Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Categories and Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
eLearning Authoring Tools
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Learning Experience Platforms
Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Microlearning
Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Evaluation Management
Gamification
Leaderboards
Progress Tracking
Quizzes
Rewards Management
Online Course Platforms
Course Authoring Tools
Different Payment Options
Email Marketing
Landing Pages
Live Video Broadcasting
Marketing Automation
One on One Video Conferencing
Promotions Management
Quiz / Test / Exam Builder
Reporting / Analytics
Subscription Management
Supports Multiple Instructors
Supports Video Uploads
Website Builder
Technical Skills Development
Analytics
Career Coaching
Discussions
Exercises and Projects
Offline Usage
Quizzes & Assessments
Videos
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce