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What is ServiceTitan?

ServiceTitan stands out as the top comprehensive software solution designed to assist homeowners with various home services. It provides an extensive array of tools that empower businesses to enhance their lead generation, increase sales conversions, and deliver diverse services. Among its offerings are features for call booking, customer support, dispatch management, marketing initiatives, and seamless financing options. With ServiceTitan, businesses can streamline their operations and improve customer satisfaction effortlessly.

What is Probook?

Probook is a cutting-edge dispatch solution driven by artificial intelligence, designed to enhance technician performance, improve dispatcher efficiency, and elevate customer service in the home services industry. By analyzing past sales data, the platform effectively matches technicians with the most suitable jobs, leading to increased sales and heightened customer satisfaction. It offers two levels of automation: the copilot mode, which aids dispatchers with real-time recommendations while ensuring their active involvement, and the autopilot mode, which automatically adjusts the dispatch board in real time, allowing a single dispatcher to manage over 20 technicians efficiently. Furthermore, Probook is equipped with tools such as proactive delay alerts, rescheduling suggestions, and an interactive revenue heatmap that identifies top sales achievers. Typically, users experience a 12% rise in sales and a 19% improvement in flip rates, all while maintaining a technician-to-dispatcher ratio of 20:1, showcasing the platform's profound effect on operational effectiveness and profitability. This innovative approach not only optimizes the dispatch workflow but also enables businesses to concentrate on expansion and enhance their overall service quality, setting the stage for sustained success in a competitive landscape.

Media

Media

Integrations Supported

Agave
Alice
Avoca
Birdeye
Blitzz
ClearPathGPS
Cloudchipr
Dextel
Everstage
Nexa
Ply
Probook
Qoris AI
ReferPro
ServiceNomad
SkyRingAI
SurgePoint
XAPP AI
dolfyn

Integrations Supported

ServiceTitan

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ServiceTitan

Date Founded

2012

Company Location

United States

Company Website

www.servicetitan.com/field-service-management-software

Company Facts

Organization Name

Probook

Date Founded

2022

Company Location

United States

Company Website

www.probook.ai/

Categories and Features

Appliance Repair

Not specified

Carpet Cleaning

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

Electrical Estimating

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Garage Door

Billing & Invoicing
Contract Management
Customer Management
Dispatch Management
Equipment Tracking
Inventory Management
Job Costing
Scheduling
Warranty Tracking

Home Services

Not specified

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

HVAC Estimating

Billing & Invoicing
Cost Database
Data Import / Export
Financing Management
Labor Rates
Quotes/Proposals
Scheduling
Takeoff

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing Estimating

Change Orders
Cost Database
Data Import / Export
Overhead Costs Estimating
Quotes / Proposals
Takeoff

Pool Service

Billing & Invoicing
Customer Management
Quotes / Estimates
Routing
Scheduling
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Home Services

Not specified

Service Dispatch

Not specified

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