Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • WEX Field Service Management Reviews & Ratings
    67 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    10,756 Ratings
    Company Website
  • CompanyCam Reviews & Ratings
    5,585 Ratings
    Company Website
  • Mitti (by SafetyCulture) Reviews & Ratings
    869 Ratings
    Company Website
  • Onetrace Reviews & Ratings
    4 Ratings
    Company Website
  • TRACTIAN Reviews & Ratings
    139 Ratings
    Company Website
  • WERX Reviews & Ratings
    35 Ratings
    Company Website
  • STACK Reviews & Ratings
    1,496 Ratings
    Company Website
  • Verizon Connect Reviews & Ratings
    1,003 Ratings
    Company Website
  • Bidtracer Reviews & Ratings
    39 Ratings
    Company Website

What is ServiceTrade?

Streamline the management of work orders, organize technician schedules, and quickly dispatch vehicles with ServiceTrade, a powerful mobile and web solution for field service management. Tailored for commercial and industrial service providers, ServiceTrade merges exceptional customer engagement features with extensive field service management tools into one cohesive platform. This seamless integration allows businesses to enhance their operational efficiency, increase technician and staff productivity, and improve the overall experience for customers. By leveraging this comprehensive tool, companies can maintain a competitive edge and guarantee superior service delivery. In a landscape where customer satisfaction is paramount, employing such innovative solutions is essential for sustained success and growth.

What is Dynamics 365 Field Service?

Effectively addressing customer concerns on the initial interaction is crucial for maintaining satisfaction. Dynamics 365 for Field Service significantly improves this experience by ensuring transparent communication throughout the entire support journey whenever assistance is requested. The process begins with acknowledging the customer's service request and smoothly moves to providing details about the assigned technician, including their estimated arrival time, followed by updates after the service is completed, and a final confirmation once the issue has been resolved. By actively anticipating, recognizing, and tackling service-related challenges before they come to the customers' attention, businesses can ensure their operations are both reliable and efficient. Building customer trust and loyalty is achieved by equipping service managers and technicians with vital tools and information, allowing them to resolve issues swiftly. Furthermore, optimizing resource allocation and minimizing costs while facilitating excellent onsite interactions is accomplished by strategically deploying technicians exactly where and when they are needed, which guarantees a smooth service experience. This comprehensive strategy not only boosts customer satisfaction but also fosters operational excellence across various facets of the business, creating a win-win situation for both customers and service providers. Ultimately, a commitment to outstanding service helps in fostering a long-lasting relationship with customers.

Media

Media

Integrations Supported

AnswerForce
COZYROC SSIS+ Suite
QuickBooks Online
Sage Accounting
Sage Intacct
ServiceForms
WordPress
Zapier
magicplan

Integrations Supported

AXtension Content Gate
Atfinity
BUILDFitters
EasyTerritory
My DSO Manager
Obzervr
Rayven
Resco Inspections+
The Asset Guardian EAM (TAG)
mainsim

API Availability

API Availability

Pricing Information

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version
Free Trial Offered?

Pricing Information

$95 per user per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ServiceTrade

Date Founded

2013

Company Location

United States

Company Website

www.servicetrade.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/field-service/overview/

Categories and Features

Appliance Repair

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Not specified

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Sales

Not specified

Popular Alternatives

Popular Alternatives

Ai Field Management Reviews & Ratings

Ai Field Management

AI FIELD MANAGEMENT
Einpix Reviews & Ratings

Einpix

Epicus IT