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What is ServiceTrade?

Streamline the management of work orders, organize technician schedules, and quickly dispatch vehicles with ServiceTrade, a powerful mobile and web solution for field service management. Tailored for commercial and industrial service providers, ServiceTrade merges exceptional customer engagement features with extensive field service management tools into one cohesive platform. This seamless integration allows businesses to enhance their operational efficiency, increase technician and staff productivity, and improve the overall experience for customers. By leveraging this comprehensive tool, companies can maintain a competitive edge and guarantee superior service delivery. In a landscape where customer satisfaction is paramount, employing such innovative solutions is essential for sustained success and growth.

What is GoServicePro?

The Dispatch Board is an all-encompassing interface for field teams, enabling drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, complemented by a calendar view for service call scheduling and workforce resources. This centralized system adeptly manages resources, work orders, schedules, routes, and more, reflecting our dedication to improving communication among team members while they are working on-site. To enhance this experience, we have also created a mobile application that facilitates real-time messaging and updates, including the ability to store and forward information when connectivity is poor. Users can easily send directions, tasks, schedules, and orders directly to mobile devices. Moreover, our mobile app equips field service technicians with the ability to record all essential data while on the job, thereby streamlining their processes and boosting efficiency in the field. Ultimately, this cutting-edge solution aims to elevate productivity and ensure smooth operations within your field service team, while also adapting to the evolving needs of the industry. This combination of tools fosters a more connected and effective workforce.

Media

Media

Integrations Supported

QuickBooks Online
AnswerForce
COZYROC SSIS+ Suite
Google Calendar
PartsLedger
QuickBooks Online Advanced
Sage Accounting
Sage Intacct
ServiceForms
WordPress
Zapier
magicplan

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ServiceTrade

Date Founded

2013

Company Location

United States

Company Website

www.servicetrade.com

Company Facts

Organization Name

GoServicePro

Date Founded

2001

Company Location

United States

Company Website

www.goservicepro.com

Categories and Features

Appliance Repair

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Not specified

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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