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What is ServiceTrade?

Streamline the management of work orders, organize technician schedules, and quickly dispatch vehicles with ServiceTrade, a powerful mobile and web solution for field service management. Tailored for commercial and industrial service providers, ServiceTrade merges exceptional customer engagement features with extensive field service management tools into one cohesive platform. This seamless integration allows businesses to enhance their operational efficiency, increase technician and staff productivity, and improve the overall experience for customers. By leveraging this comprehensive tool, companies can maintain a competitive edge and guarantee superior service delivery. In a landscape where customer satisfaction is paramount, employing such innovative solutions is essential for sustained success and growth.

What is MetaField?

Boost project execution by overseeing scheduling and dispatch in real-time. Schedulers can take advantage of centralized and shared views to keep track of assigned workloads, issue work orders, and effectively assign technicians to various projects. It is crucial to implement necessary certifications to ensure that only qualified technicians are scheduled, while alerts will inform you if any scheduled technicians do not meet the required qualifications. Notifications can be sent through text or email for prompt responses to work order requests. Moreover, the process of collecting and managing sample and test data, along with photos and field observations, can be optimized for faster, data-informed decision-making and project execution. Field technicians can swiftly access work orders, upload essential data, and create detailed daily reports. This system guarantees that a centralized data repository is accessible from the field to the office, whether on a desktop or mobile device, offering the project team real-time access to trustworthy and actionable information, which ultimately improves collaboration and efficiency. Additionally, the integration of these tools not only enhances productivity but also cultivates a sense of accountability within the team, reinforcing the importance of each member's responsibilities in achieving project goals. This streamlined approach ultimately leads to more successful project outcomes and a more cohesive working environment.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
AnswerForce
COZYROC SSIS+ Suite
Docusign
Google Calendar
PartsLedger
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Sage Intacct
ServiceForms
WordPress
Zapier
magicplan

Integrations Supported

Amazon Web Services (AWS)
AnswerForce
COZYROC SSIS+ Suite
Docusign
Google Calendar
PartsLedger
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Sage Intacct
ServiceForms
WordPress
Zapier
magicplan

API Availability

Has API

API Availability

Has API

Pricing Information

$59.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTrade

Date Founded

2013

Company Location

United States

Company Website

www.servicetrade.com

Company Facts

Organization Name

Agile Frameworks

Date Founded

2011

Company Location

United States

Company Website

www.agileframeworks.com/solutions/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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