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What is ServiceTrade?

Streamline the management of work orders, organize technician schedules, and quickly dispatch vehicles with ServiceTrade, a powerful mobile and web solution for field service management. Tailored for commercial and industrial service providers, ServiceTrade merges exceptional customer engagement features with extensive field service management tools into one cohesive platform. This seamless integration allows businesses to enhance their operational efficiency, increase technician and staff productivity, and improve the overall experience for customers. By leveraging this comprehensive tool, companies can maintain a competitive edge and guarantee superior service delivery. In a landscape where customer satisfaction is paramount, employing such innovative solutions is essential for sustained success and growth.

What is PENTA Service Management?

PENTA Service Management Software significantly boosts the efficiency of businesses operating in commercial and industrial sectors. Designed specifically for large construction and service companies, this software enhances service workflows and facilitates easy management of work orders. With seamless integration alongside PENTA Job Costing Software and a wealth of powerful features, it enables users to optimize operations in dynamic field service environments. Key functionalities include call management, initiating work orders, managing maintenance contracts, as well as billing and invoicing, quoting for maintenance services, conducting inspections, and providing crew-focused field reporting and service estimates. With more than 35 years of experience, Penta Technologies has been delivering software solutions and services that enhance productivity and operational effectiveness for organizations in the construction, engineering, and field service industries. Their unwavering dedication to quality has established them as a reliable partner for numerous businesses seeking to refine their operational workflows and achieve greater success. This long-standing expertise ensures that clients receive tailored support to meet their specific needs and challenges.

Media

Media

Integrations Supported

AnswerForce
COZYROC SSIS+ Suite
Google Calendar
PartsLedger
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Sage Intacct
ServiceForms
WordPress
Zapier
magicplan

Integrations Supported

API Availability

API Availability

Pricing Information

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTrade

Date Founded

2013

Company Location

United States

Company Website

www.servicetrade.com

Company Facts

Organization Name

Penta Technologies

Date Founded

1991

Company Location

United States

Company Website

www.penta.com/service-management-work-order-software/

Categories and Features

Appliance Repair

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Not specified

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Not specified

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