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What is ServiceTree?

Instead of sifting through a flood of emails, clients can conveniently choose a time slot on the calendar with a specific technician or the next available team member. ServiceTree is specifically designed to meet the distinct needs of Managed Service Providers (MSPs), informed by insights from over 100,000 service tickets. The platform seamlessly integrates into daily workflows as a downloadable Chrome extension, making it a practical tool for technicians. With a quick installation that takes just 5-10 minutes, technicians can swiftly move on to their next ticket with a single click. Managers enjoy a different interface from their technicians, which allows them to monitor the next five tickets assigned to their team. By using the OpenNextâ„¢ button, technicians can promptly update the ticket status to "in progress" while starting time tracking. ServiceTree is making remarkable advancements in revolutionizing professional services automation for the MSP industry through its groundbreaking OpenNextâ„¢ technology, resulting in smoother and more efficient operations. This innovative method not only boosts productivity but also enhances client satisfaction by simplifying communication and improving service delivery. Moreover, the user-friendly design ensures that both technicians and managers can navigate the system with ease, leading to a more harmonious work environment.

What is NetSuite OpenAir?

NetSuite OpenAir is recognized as a premier cloud service software specifically designed for businesses, enabling seamless management of project accounting, timesheet submissions, and expense tracking all in a single, integrated platform. Boasting over 1,500 clients, it has emerged as the top choice for service-driven companies seeking cloud-based solutions. Furthermore, its specialized services support clients in both the implementation and customization of NetSuite, ensuring that it aligns perfectly with their unique requirements and challenges. This level of flexibility transforms it into an essential resource for organizations aiming to optimize their operations and improve efficiency in a highly competitive market. Ultimately, NetSuite OpenAir not only enhances productivity but also empowers businesses to achieve sustained growth and success in their respective fields.

Media

Media

Integrations Supported

Boomi
COZYROC SSIS+ Suite
Central Sales Assistant
Cognita
Datto RMM
Rayven
Salesforce
Salesforce Data Cloud
ZoneBilling
Zuar Runner

Integrations Supported

Boomi
COZYROC SSIS+ Suite
Central Sales Assistant
Cognita
Datto RMM
Rayven
Salesforce
Salesforce Data Cloud
ZoneBilling
Zuar Runner

API Availability

Has API

API Availability

Has API

Pricing Information

$0.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTree

Date Founded

2016

Company Location

Australia

Company Website

service-tree.com

Company Facts

Organization Name

NetSuite

Date Founded

1998

Company Location

United States

Company Website

www.netsuite.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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