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What is Serviceware Financial?

Have you considered the most effective approach to managing your organization's service finances? Your search ends with Serviceware. Renowned for its outstanding Enterprise Service Management, Serviceware offers a unique range of solutions aimed at digitizing and automating service processes, effectively tackling challenges in IT, HR, and Customer Shared Services. With a client base exceeding 900, including eight prominent companies on the German DAX-30 stock index, Serviceware significantly enhances corporate performance planning and financial management across IT and shared services. Furthermore, their innovative scheduling app simplifies the process for patients and customers to book appointments via the Serviceware Resources scheduler. In an exciting recent advancement, Serviceware is deepening its partnership with KPMG, launching a collaborative service offering specifically designed for businesses involved in transfer pricing. Notably, the BARC Planning Survey 20 has awarded Serviceware Performance an impressive 37 top rankings, distinguishing it as a leading provider for planning and analytics within the DACH region, which solidifies its standing within the industry. As Serviceware continues to innovate and expand its offerings, it is evident that they are setting a benchmark for excellence in service management solutions. Their commitment to enhancing user experience and operational efficiency demonstrates a forward-thinking approach that many organizations can benefit from.

What is Precursive?

Enhancing service delivery is crucial for maximizing revenue potential. It is essential to synchronize the efforts of sales, service, and success teams within Salesforce. The initial phase of ensuring customer success lies in effective onboarding. Salesforce presents numerous playbooks designed to expedite the customer onboarding process. By facilitating quick team mobilization and optimal resource scheduling, organizations can utilize their capacities more effectively. Additionally, accurate forecasting and tracking of team time and resource usage are vital. Precursive PSA offers comprehensive visibility for all employees and professional services, significantly boosting operational performance while being fully integrated within Salesforce. This level of integration enables teams to collaborate seamlessly, driving both efficiency and customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

$1000 per month

Pricing Information

$20 per month
Billed annually
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Serviceware

Date Founded

1998

Company Location

Germany

Company Website

serviceware-se.com

Company Facts

Organization Name

Precursive

Company Location

United Kingdom

Company Website

www.precursive.com

Categories and Features

Financial Management

Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management

Resource Scheduling

Not specified

Transfer Pricing

Not specified

Categories and Features

Customer Onboarding

Not specified

Project Accounting

Not specified

Project Management

Not specified

Resource Management

Not specified

Resource Scheduling

Not specified

Work Management

Not specified

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