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What is SessionM?

SessionM provides an advanced engagement and loyalty platform that enriches personalized interactions for leading global brands, specifically targeting industries such as Restaurants, Retail, Consumer Goods, and Travel. By crafting a distinctive loyalty experience, companies can motivate valuable customer actions while gaining vital insights into customer behavior and preferences. The platform's flexible capabilities facilitate the creation of customized loyalty initiatives and personalized experiences. Businesses can capture essential moments by swiftly responding to customer cues across multiple channels. Through the integration of machine learning and immediate decision-making processes, SessionM empowers organizations to connect with customers effortlessly, enhancing both interactions and overall engagement. Furthermore, SessionM's technology gathers both real-time and historical first-party data from diverse channels, constructing detailed 360-degree customer profiles that can be utilized across all systems, thereby refining customer relationship management. This functionality not only elevates customer satisfaction but also fosters enduring loyalty and engagement, ultimately contributing to long-term business success. With its innovative approach, SessionM positions businesses to thrive in an increasingly competitive market.

What is DGTLsuite?

This comprehensive platform integrates marketing, customer service, and digital engagements to create delighted customers. It gathers conversations from a variety of social media platforms and other digital channels, such as email, SMS, and web forms, ensuring fluid communication. Empower your staff to interact with customers, resolve service issues, and deliver outstanding experiences. Encourage teamwork among your creative personnel, agencies, and freelancers to efficiently plan and manage content across all social media platforms. Eliminate the hassle of endless email threads and file exchanges, as DGTL Create brings together all essential tools within one unified interface. It also evaluates, enhances, and archives data from your interconnected accounts, discussions, and creative workflows, providing important insights that improve your understanding of customer interactions. Additionally, you will receive exceptional support and direct access to our product engineering team for any questions or help you may need. This all-encompassing strategy guarantees that your organization not only meets customer needs but consistently surpasses them, leading to stronger customer loyalty and brand reputation. Ultimately, embracing this platform can transform the way you connect with and serve your clients.

Media

Media

Integrations Supported

Extole
Olo

Integrations Supported

Facebook
Google Cloud Platform
Instagram
LinkedIn
X (Twitter)
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$179 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mastercard

Company Location

United States

Company Website

www.sessionm.com

Company Facts

Organization Name

DGTLsuite

Company Location

United States

Company Website

dgtlsuite.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Not specified

Loyalty Management

Not specified

Categories and Features

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SessionM

Mastercard