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What is SessionM?

SessionM provides an advanced engagement and loyalty platform that enriches personalized interactions for leading global brands, specifically targeting industries such as Restaurants, Retail, Consumer Goods, and Travel. By crafting a distinctive loyalty experience, companies can motivate valuable customer actions while gaining vital insights into customer behavior and preferences. The platform's flexible capabilities facilitate the creation of customized loyalty initiatives and personalized experiences. Businesses can capture essential moments by swiftly responding to customer cues across multiple channels. Through the integration of machine learning and immediate decision-making processes, SessionM empowers organizations to connect with customers effortlessly, enhancing both interactions and overall engagement. Furthermore, SessionM's technology gathers both real-time and historical first-party data from diverse channels, constructing detailed 360-degree customer profiles that can be utilized across all systems, thereby refining customer relationship management. This functionality not only elevates customer satisfaction but also fosters enduring loyalty and engagement, ultimately contributing to long-term business success. With its innovative approach, SessionM positions businesses to thrive in an increasingly competitive market.

What is PRSONAS™ Digital Experience Platform?

At PRSONAS™ by nuMedia, our team of specialists will assist you in creating a digital workforce specifically designed to meet your company’s unique requirements and seamlessly connect with your current software systems. Picture a uniquely tailored digital representative engaging with your clients, streamlining operations, analyzing data, and providing valuable insights to ensure unparalleled customer interaction! The PRSONAS™ digital solution offers an effortless engagement method that utilizes natural communication and expressions, allowing you to connect with your customers around the clock, every day of the year. This personalized brand ambassador will distinguish you from your rivals while fostering a deeper relationship with your audience. Collaborate with us to lower your onboarding and operational expenses, ensuring your human team remains efficient and satisfied as they focus on more critical tasks. With our support, you can enhance customer satisfaction and loyalty like never before.

Media

Media

Integrations Supported

Extole
Olo

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Varies
Pricing varies

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Mastercard

Company Location

United States

Company Website

www.sessionm.com

Company Facts

Organization Name

PRSONAS by nuMedia Innovations

Date Founded

1999

Company Location

United States

Company Website

www.prsonas.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Not specified

Loyalty Management

Not specified

Categories and Features

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Video Content

Visitor Management

Alerts/Notifications
Badge Management
ID Scan
Self Check-in

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