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What is SetMe?

Introducing SetMe, a versatile remote support software developed by the creators of FixMe.IT, a widely recognized application in the realm of remote assistance. This innovative solution provides a user-friendly interface designed for seamless connectivity and control over remote Windows or Mac computers in a secure manner. Leveraging cutting-edge technology, SetMe encompasses a robust array of features essential for delivering top-notch remote support, such as end-to-end encryption, the ability to manage multiple sessions at once, control various remote devices concurrently, perform remote reboots with auto-reconnection, and generate advanced reports. Additionally, it facilitates easy file transfers through drag-and-drop and copy-paste functionalities, includes user management tools, and implements two-factor authentication for enhanced security. With its comprehensive capabilities, SetMe stands out as an all-in-one solution for remote assistance.

What is Remote Utilities?

Remote Utilities offers a flexible solution for remote desktop access, catering to the needs of both businesses and individuals alike. It allows users to interact with a distant computer as if they were directly in front of it, providing seamless control and visibility. For organizations, Remote Utilities acts as a central hub for managing IT systems effectively. It compiles all computers into a single accessible list, enhancing monitoring and oversight, which is crucial for efficient inventory handling. This software removes the necessity for physical presence at remote devices, enabling secure connections to workplace computers from any location, including home or while traveling, thus ensuring immediate access to essential files, databases, and applications. Helpdesk professionals will appreciate the utility of the firewall bypass feature, which facilitates connections to remote devices without requiring installation or administrative rights, even when facing firewalls and NAT configurations. Additionally, users can personalize the Agent with their own branding prior to client deployment, which helps support specialists provide assistance tailored to various levels of client computer literacy and network setups, ultimately enhancing the overall support experience. This customization fosters a sense of professionalism and trust between the service provider and the clients they assist.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$58.10 per seat per month
Take advantage of our early adopter 30% discount on all SetMe plans:
Annual plan: $58.10 per seat/month
Monthly plan: $69.30 per seat/month
Free Trial Offered?

Pricing Information

$99 one-time payment
Starter - 99$ per concurrent user + 20 endpoints.
Mini - 249$ per concurrent user + 50 endpoints.
Pro - $499 per concurrent user + unlimited endpoitns.
Endpoint - $290 per 10 endpoints + unlimited concurrent users.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Techinline

Date Founded

2007

Company Location

Canada

Company Website

www.setme.net

Company Facts

Organization Name

Remote Utilities Pty (Cy) Ltd.

Date Founded

2010

Company Location

Cyprus

Company Website

www.remoteutilities.com

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Session Recording

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Surveys & Feedback

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