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What is Seva?

Tailoring knowledge automation for teams that engage directly with customers can greatly boost efficiency. Frequently, these teams waste invaluable time seeking out essential information needed to execute their tasks effectively. Seva offers effortless access to crucial knowledge, enabling customer-facing teams to attain exceptional business outcomes faster than ever. Our artificial intelligence taps into the collective wisdom of your team, providing real-time support to every member in sales, marketing, and customer service. The hours spent searching for or duplicating information often take away from critical moments to connect with potential clients. With Seva, sales professionals can enhance their clients' experiences by improving their responsiveness, allowing them to focus on building relationships instead of laborious searches. Meanwhile, marketers find themselves hindered, as around 70% of valuable marketing resources go underutilized simply due to accessibility challenges. By leveraging Seva, marketers can efficiently guide sales teams to the exact information they need, while also gaining actionable insights from data analytics to promote a more cohesive and informed strategy. This seamless integration of knowledge automation not only optimizes workflows but also fosters a more collaborative atmosphere among all teams, ultimately leading to greater organizational success. Additionally, adopting such advanced tools encourages an agile approach to customer interaction, ensuring that companies remain competitive in a fast-paced market.

What is Bloomfire?

Bloomfire stands out as a frontrunner in the realm of knowledge engagement. Our innovative platform facilitates connections among individuals and teams, ensuring they have access to the essential information required for their professional success. By utilizing our cloud-based solution, users can tap into a wealth of shared knowledge, fostering an environment where the collective intelligence of their organizations can thrive, all from a single, easily searchable hub. This centralized approach not only enhances collaboration but also streamlines the flow of information across various departments.

Media

Media

Integrations Supported

Box
Dropbox
Google Chrome
Google Drive
Microsoft Teams
Salesforce
Slack
Zendesk
Asana
Jira

Integrations Supported

Box
Dropbox
Google Chrome
Google Drive
Microsoft Teams
Salesforce
Slack
Zendesk
Cleary
FixFinder
Google Workspace
Microsoft Dynamics 365
Microsoft OneDrive
Outdoo AI
Shift
Stackreaction
Tableau

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25/user/month
Pricing scales with your team size and the advanced features you need. Reach out and we'll provide the price for the features your team requires.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Seva

Company Location

United States

Company Website

www.hiseva.com

Company Facts

Organization Name

Bloomfire

Date Founded

2010

Company Location

United States

Company Website

bloomfire.com

Categories and Features

AI Knowledge Base

Not specified

Knowledge Management

Not specified

Sales Enablement

Not specified

Categories and Features

AI Customer Service

Not specified

AI Knowledge Base

Not specified

Collaboration

Content Management
Document Management
Real Time Editing
Version Control

Content Management

Audio Content
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management

Corporate Wiki

Not specified

Customer Service

Call Center Management
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback

File Sharing

Collaboration
Document Management
Drag & Drop
File Synchronization
Search
User Management
Version Control
Workflow Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Sales Content Management

Audio / Video Recording
Audio File Management
Centralized Sales Content Repository
Collaboration Tools
Engagement Analytics
Video File Management

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