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What is Seva?

Tailoring knowledge automation for teams that engage directly with customers can greatly boost efficiency. Frequently, these teams waste invaluable time seeking out essential information needed to execute their tasks effectively. Seva offers effortless access to crucial knowledge, enabling customer-facing teams to attain exceptional business outcomes faster than ever. Our artificial intelligence taps into the collective wisdom of your team, providing real-time support to every member in sales, marketing, and customer service. The hours spent searching for or duplicating information often take away from critical moments to connect with potential clients. With Seva, sales professionals can enhance their clients' experiences by improving their responsiveness, allowing them to focus on building relationships instead of laborious searches. Meanwhile, marketers find themselves hindered, as around 70% of valuable marketing resources go underutilized simply due to accessibility challenges. By leveraging Seva, marketers can efficiently guide sales teams to the exact information they need, while also gaining actionable insights from data analytics to promote a more cohesive and informed strategy. This seamless integration of knowledge automation not only optimizes workflows but also fosters a more collaborative atmosphere among all teams, ultimately leading to greater organizational success. Additionally, adopting such advanced tools encourages an agile approach to customer interaction, ensuring that companies remain competitive in a fast-paced market.

What is Collokia?

Is your organization making the most of its shared knowledge? Many companies hold a significant amount of Collective Intelligence that often goes untapped. It is crucial to present content in a manner that is contextually relevant for employees. Rather than depending solely on online searches, employees can gain more from internal materials that are pertinent to their needs. With Collokia Context, users can continue their usual external searches while being simultaneously guided to relevant internal resources. Collokia agents are designed to integrate smoothly with the tools already in use by your knowledge workers, serving as a supportive co-pilot that links them to vital information, resources, or contacts whenever they need help. Our solutions are not only easy to incorporate into your existing knowledge management frameworks but can also be adapted to fit your authentication systems and other enterprise applications. While collaboration is essential for boosting creativity and productivity, finding potential collaborators with shared interests can prove difficult. By leveraging advanced analytics and connection tools, organizations can enhance collaboration among employees who are focused on similar topics, ultimately fostering a more innovative work environment. This approach can lead to a more engaged workforce and drive overall organizational success.

Media

Media

Integrations Supported

Google Chrome
Asana
Box
Dropbox
Google Drive
Jira
Microsoft Teams
Salesforce
Slack
Zendesk

Integrations Supported

Google Chrome
Microsoft Edge
Microsoft SharePoint
Mozilla Firefox

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Seva

Company Location

United States

Company Website

www.hiseva.com

Company Facts

Organization Name

Collokia

Date Founded

2014

Company Location

United States

Company Website

www.collokia.com

Categories and Features

AI Knowledge Base

Not specified

Knowledge Management

Not specified

Sales Enablement

Not specified

Categories and Features

AI Knowledge Base

Not specified

Knowledge Management

Not specified

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