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What is Seva?

Tailoring knowledge automation for teams that engage directly with customers can greatly boost efficiency. Frequently, these teams waste invaluable time seeking out essential information needed to execute their tasks effectively. Seva offers effortless access to crucial knowledge, enabling customer-facing teams to attain exceptional business outcomes faster than ever. Our artificial intelligence taps into the collective wisdom of your team, providing real-time support to every member in sales, marketing, and customer service. The hours spent searching for or duplicating information often take away from critical moments to connect with potential clients. With Seva, sales professionals can enhance their clients' experiences by improving their responsiveness, allowing them to focus on building relationships instead of laborious searches. Meanwhile, marketers find themselves hindered, as around 70% of valuable marketing resources go underutilized simply due to accessibility challenges. By leveraging Seva, marketers can efficiently guide sales teams to the exact information they need, while also gaining actionable insights from data analytics to promote a more cohesive and informed strategy. This seamless integration of knowledge automation not only optimizes workflows but also fosters a more collaborative atmosphere among all teams, ultimately leading to greater organizational success. Additionally, adopting such advanced tools encourages an agile approach to customer interaction, ensuring that companies remain competitive in a fast-paced market.

What is Epicor SalesProGo?

Accessing real-time information about account statuses, inventory levels, sales trends, and a range of other metrics enables team members to significantly improve the quality of their engagements with customers. Tailored for mobile use, SalesProGo provides your team with crucial tools that help them evolve into trustworthy business partners for all commercial accounts. Team members have the ability to verify product availability, such as batteries and consignment goods, assess account-specific pricing, and place orders instantly while on the go, all while sharing the latest promotional materials designed to enhance sales and profitability. Moreover, it facilitates the quick documentation and resolution of any issues that could impact sales and customer satisfaction. It is essential that every team member, including those in warehouse and delivery roles, is aware of and addresses the unique requirements of each account. Epicor SalesProGo offers a robust collection of productivity resources that aid sales professionals and managers in better organizing and executing their daily sales and administrative responsibilities, thereby promoting superior overall performance and customer interactions. By leveraging these tools, teams can function more cohesively and effectively, resulting in increased success in their sales initiatives. This comprehensive support not only enhances individual productivity but also fosters a culture of collaboration within the organization.

Media

Media

Integrations Supported

Asana
Box
Dropbox
Epicor Eagle
Epicor Indago WMS
Epicor Vision
Google Chrome
Google Drive
Jira
Microsoft Teams
NAPA TRACS
Salesforce
Slack
Zendesk

Integrations Supported

Asana
Box
Dropbox
Epicor Eagle
Epicor Indago WMS
Epicor Vision
Google Chrome
Google Drive
Jira
Microsoft Teams
NAPA TRACS
Salesforce
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Seva

Company Location

United States

Company Website

www.hiseva.com

Company Facts

Organization Name

Epicor

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en-us/products/digital-commerce/epicor-salesprogo/

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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