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What is Seva?

Tailoring knowledge automation for teams that engage directly with customers can greatly boost efficiency. Frequently, these teams waste invaluable time seeking out essential information needed to execute their tasks effectively. Seva offers effortless access to crucial knowledge, enabling customer-facing teams to attain exceptional business outcomes faster than ever. Our artificial intelligence taps into the collective wisdom of your team, providing real-time support to every member in sales, marketing, and customer service. The hours spent searching for or duplicating information often take away from critical moments to connect with potential clients. With Seva, sales professionals can enhance their clients' experiences by improving their responsiveness, allowing them to focus on building relationships instead of laborious searches. Meanwhile, marketers find themselves hindered, as around 70% of valuable marketing resources go underutilized simply due to accessibility challenges. By leveraging Seva, marketers can efficiently guide sales teams to the exact information they need, while also gaining actionable insights from data analytics to promote a more cohesive and informed strategy. This seamless integration of knowledge automation not only optimizes workflows but also fosters a more collaborative atmosphere among all teams, ultimately leading to greater organizational success. Additionally, adopting such advanced tools encourages an agile approach to customer interaction, ensuring that companies remain competitive in a fast-paced market.

What is Guru?

Guru is an intelligent AI knowledge layer built for enterprise trust. It organizes your company’s information from tools like Slack, Microsoft Teams, Salesforce, Google Drive, and more, providing verified, cited answers inside the apps employees already use. Guru automatically maintains accuracy through expert verification and permission inheritance, helping people and AI systems rely on the same consistent, up-to-date knowledge. By connecting everything your organization knows and keeping it trustworthy, Guru eliminates wasted search time and drives smarter, faster decisions.

Media

Media

Integrations Supported

Asana
Box
Dropbox
Google Chrome
Google Drive
Jira
Microsoft Teams
Salesforce
Slack
Zendesk

Integrations Supported

Asana
Box
Dropbox
Google Chrome
Google Drive
Jira
Microsoft Teams
Salesforce
Slack
Zendesk
Basecamp
ClickUp
Dooly
HR Cloud
HiBob
IBM Targetprocess
Teamwork CRM
Workday HCM
Zapier
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$25
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Seva

Company Location

United States

Company Website

www.hiseva.com

Company Facts

Organization Name

Guru

Date Founded

2013

Company Location

United States

Company Website

www.getguru.com

Categories and Features

AI Knowledge Base

Not specified

Knowledge Management

Not specified

Sales Enablement

Not specified

Categories and Features

AI Customer Service

Not specified

AI IT Agents

Not specified

AI Knowledge Base

Not specified

AI Tools

Not specified

Corporate Wiki

Not specified

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Communication Tools

Activity / News Feed
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Internal Communications

App Integration
Blogs
Chat/Messaging
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Marketing

Not specified

Sales

Not specified

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Presentation Management
Training Management

Site Search

Not specified

Team Communication

Activity / News Feed
Discussion Threads
File Sharing
Push Notifications
Search
Task Management

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