Carbonara Reviews & Ratings

Carbonara

5.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is SevenRooms?

SevenRooms is a platform designed to enhance guest experiences and improve customer retention for hospitality businesses, whether they are on-site or off-site. By linking operators with comprehensive data throughout the guest experience, the platform enables them to boost revenue and enhance profitability. Established in 2011, SevenRooms has received investment from notable firms such as Amazon, Comcast Ventures, and Providence Strategic Growth. Its clientele spans the globe and includes prominent names in the dining and entertainment sectors, such as Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina, Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation, and Topgolf. This diverse portfolio showcases the platform's versatility and widespread appeal within the hospitality industry.

What is Carbonara?

The Carbonara App provides a versatile way to accept reservations through various channels such as phone, email, or web forms, enabling you to handle them manually. Additionally, it offers customers the convenience of online booking through its integrated system. The app facilitates table management, allowing you to designate seating arrangements for patrons. By utilizing multiple tablets or smartphones, your team can efficiently coordinate and expedite the seating process for guests. Accessing the Carbonara App is straightforward, enabling you to keep track of bookings effortlessly. Staff members can easily view the bookings page from their mobile devices, streamlining the reservation management process. To enhance customer experience, you can add individuals to the queue using their phone numbers, which triggers an automated and customizable confirmation message to inform them of their waitlist status. This feature not only improves communication but also helps in managing customer expectations effectively.

Media

Media

Integrations Supported

Agilysys Golf
Agilysys Stay
Cendyn Guestrev
FatooraOnline
FreedomPay
Lightspeed Retail
Mosaic by MethodWorx
Painapo
PeopleVine
Posist
Stripe
TheFork
Toast POS
Twilio
heep.ai
iVvy Venue Management
me&u
unTill

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Carbonara is a 100% free management platform for restaurant. No monthly costs, per booking fee or any other costs.
Free Version

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

SevenRooms

Date Founded

2011

Company Location

United States

Company Website

www.sevenrooms.com

Company Facts

Organization Name

Carbonara

Date Founded

2020

Company Location

United States

Company Website

www.carbonaraapp.com

Categories and Features

Hospitality Property Management

CRM
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management

Restaurant Management

Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Reservations

Booking Notes
Customer Support
Group Reservations
Guest Management
Promotions Management
Third Party Booking

Restaurant Reservations

Facebook Reservations
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
For Restaurants
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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