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What is SevenRooms?

SevenRooms is a platform designed to enhance guest experiences and improve customer retention for hospitality businesses, whether they are on-site or off-site. By linking operators with comprehensive data throughout the guest experience, the platform enables them to boost revenue and enhance profitability. Established in 2011, SevenRooms has received investment from notable firms such as Amazon, Comcast Ventures, and Providence Strategic Growth. Its clientele spans the globe and includes prominent names in the dining and entertainment sectors, such as Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina, Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation, and Topgolf. This diverse portfolio showcases the platform's versatility and widespread appeal within the hospitality industry.

What is LRS Connect?

Enhance your operational efficiency effortlessly by employing text notifications and LRS pager messages, ensuring that your guests and staff never experience delays in communication. LRS Connect is specifically designed to facilitate engagement with both guests and staff in ways that suit their preferences. Supporting SMS, pagers, QR codes, personal mobile devices, and buttons, LRS Connect emerges as the premier communication tool for on-site operations. You can monitor your business activities through a user-friendly performance dashboard that provides valuable insights into interactions with guests and staff, assesses traffic patterns, and evaluates operational efficiency. Additionally, it allows for detailed reporting analysis, which can be easily exported via CSV or through advanced APIs. Adding guests to your list, supplying them with precise wait times, and recording customer preferences can all be accomplished in mere seconds. Your staff will benefit from instant communication and real-time task assignments, ensuring that operations flow seamlessly. Furthermore, you can manage your business from any location, at any time, through any browser on a variety of devices without the need for additional software. This versatility not only keeps you connected but also promotes a more efficient and enjoyable experience for everyone involved, making your operations more responsive and effective. Ultimately, LRS Connect empowers you to streamline communication and enhance service quality like never before.

Media

Media

Integrations Supported

Cendyn CMS
Cendyn Revintel
Cybersource
Facebook
Fydelia
Go Integrator Cara
Google Maps
Hostie
Lightspeed Retail
OpenTable
Oracle MICROS POS
Pandium
Rotaready
Stripe
TISSL
Toast Kitchen Display System
iVvy Venue Management
me&u
unTill

Integrations Supported

Cendyn CMS
Cendyn Revintel
Cybersource
Facebook
Fydelia
Go Integrator Cara
Google Maps
Hostie
Lightspeed Retail
OpenTable
Oracle MICROS POS
Pandium
Rotaready
Stripe
TISSL
Toast Kitchen Display System
iVvy Venue Management
me&u
unTill

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SevenRooms

Date Founded

2011

Company Location

United States

Company Website

www.sevenrooms.com

Company Facts

Organization Name

Long Range Solutions

Date Founded

1993

Company Location

United States

Company Website

www.lrsus.com/connect/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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